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You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.
Interview, select and provide orientation for suitable teachers
Coordinate teacher schedules and room schedules
Promote and market the Music Lesson Centre
Register students and enforce attendance and payment policies
Maintain accurate student and teacher attendance records
Confirm and administer teacher pays
Train and supervise lesson staff
Manage overdue or delinquent customer lesson accounts
Resolve student and parent problems and complaints
Develop and coordinate group programs and classes
Schedule and plan bi-annual student recitals
Evaluate teachers for job effectiveness and rate increases
Liaise with store staff to promote and market Long & McQuade products and services
Maintain studios and studio equipment
Regularly review Lesson Centre revenue and growth projections
Job Requirements
Minimum three years of instrumental music studies in school or through private lessons
Strong knowledge of music education
Must be able to work weekdays, weeknights and weekends
Excellent verbal and written communication skills
Excellent interpersonal skills
Proven sales and customer service skills
Basic office administration and customer account management skills