Market research manager Jobs in Calgary, AB

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Jobs by Category : People & Culture, Finance and Corporate Affairs

Job Function : Marketing

Status : Full Time

Schedule : Regular

Description

Our team and what we’ll accomplish together

The Consumer Research and Insights team consists of experienced market researchers who act as a strategic enabler, translating market and customer data into action-oriented outcomes for the organization. As part of the Brand and Marketing Insights team, you will own and deliver end-to-end research programs supporting TELUS. You will leverage leading-edge methodologies to architect complex studies that uncover deep customer truths, diagnose pain points, and accurately benchmark our competitive performance, directly influencing key strategic decisions across the business.

As the Consumer Research and Insights Manager you will have the opportunity to drive insights for critical, high-profile areas of the business, including : Brand Reputation, Giving & Social Purpose Initiatives, PR / GR, Sustainability, and Marketing Communications. You must be a self-starter, highly disciplined, and able to design your working day to independently accomplish all required tasks and deliverables.

What you’ll do

• End-to-End Program Ownership : Solid market research skill-set that includes the ability to independently design quantitative studies, build detailed tab and analysis plans, and translate raw data into cohesive, compelling, final reports with an unwavering eye for data quality and integrity
• Curious & Proactive Storyteller : An investigative researcher who is invested in discovering foundational insights and delivering findings to stakeholders proactively
• Strong data visualization skills, with the ability to identify and articulate the strategic story hidden within complex data sets
• Ability to collaborate effectively within the Insights team, with key stakeholders across the business, and with research vendors in a friendly and concise way
• Confidence in presenting your research in small groups and to wider audiences, and the ability to influence strategic decisions
• Accountability for your deliverables, practicing commitment-based management and managing multiple projects simultaneously in a high-paced, evolving environment
• Approach your day-to-day work with a creative and consulting mindset, willing to solve problems in unconventional ways and championing new methodologies
• Vendor Management : Build meaningful relationships with research suppliers to ensure projects are on time, results have data integrity, and deliverables are met, while continuously driving cost efficiencies and challenging the status quo

Qualifications

What you bring

Salary Range : $75,000-$113,000

Performance Bonus or Sales Incentive Plan : 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as :

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

We are honoured to be recognized

150,000+

Team members worldwide

14

# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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