Education

• Secondary (high) school graduation certificate
• or equivalent experience

Asset languages

• Mandarin
• Cantonese

Tasks

• Ensure proper functioning of equipment
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance

Computer and technology knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Electronic mail
• Internet
• MS Windows

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Work under pressure

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• Will train

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Night shift premium

Other benefits

• Free parking available
• Learning / training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Parking available
• Variable or compressed work week