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Knowledge manager • fredericton nb
Field Operations Manager - Service
BrandtFredericton, CAProject Manager
University of New BrunswickFredericton, NB, CAAssistant Manager
PopeyesFredericton, NBStore Manager
Northern ReflectionsNew Brunswickrestaurant manager
GJ2 LC1 FOOD SERVICES .INC O / A Little Caesars PizzaFredericton, NB, CA- Promoted
Tier 2 Member Support - Xplore Business (Fixed Term Maternity Coverage)
Xplore Inc.Fredericton, NB, CanadaGeneral Manager
Meridia Recruitment SolutionsNew BrunswickProject Manager
Municipal Group of CompaniesFredericton, New Brunswickadministrative manager
OROMOCTO AUTO SALES LTD.Oromocto, NB, CA- New!
Assistant Manager
McDonald'sOromocto, New Brunswick, CanadaGENERAL MANAGER
Personnel Search LtdNew BrunswickProject Manager
Paul DavisE3E 2E7, Hanwell, NBKnowledge Management and Communication Officer
Cuso InternationalFredericton, CA- Promoted
Project Manager
Randstad CanadaFredericton, New Brunswick, CAfarm manager
Dunphy's Poultry Farm Ltd.Keswick, NB, CAShift Manager
Eclipse Stores IncFredericton, CanadaProject Manager
PQA TestingFredericton, NBRenovation manager
JB Atlantic Engineering Inc.Fredericton, NB, CASalon Manager
Regis CorporateFredericton, New Brunswick, CAField Operations Manager - Service
BrandtFredericton, CADue to growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor customer-facing service support functions. This position executes our strategic business plan and oversees the development of our branches' service teams. The service field team's primary responsibility is to drive the profitability of the service departments. As the key person in this region, the Field Operation Manager must mentor and lead the team as they support their customers. Plans, processes, and communication must be developed and implemented to liaise with the Branch network, who in turn provide front-line support to our customers. Travel is required, however, the ideal candidate can be based anywhere throughout the specified region.
Duties & Responsibilities
- Execute our customer support business plan and strategies to make our parts and service operations distinctive to the customer and profitable for the business. Oversee the successful implementation and execution of these plans through the branch operations.
- Assist locations in guiding and building succession plans for each branch and their key roles.
- Review branch financials and do Monthly reviews with the team; helping identify areas of focus
- Develop plans for improved performance of each department
- Review and follow up on branch visit report cards ensuring clear lines of sight on action items.
- Understand 5S and Lean principles and support them as we roll them out to new stores.
- Ensure dealer audit criteria are met at the branches.
- Collaborate with Division and Regional CSA managers to provide consistent support for the stores.
LI-onsite
Required Skills
Required Experience