It Jobs in Magog, QC

For nearly 30 years, Kezber has stood out as a leader in IT solutions thanks to its expertise and human approach. As an IT Team Lead, you will play a key role in supporting and developing your team. You will ensure the training, evaluation, and supervision of personnel while fostering a collaborative environment focused on customer satisfaction. You will also be involved in monitoring internal and client infrastructures and ensuring the application of security policies. Additionally, you will manage multiple projects simultaneously and actively listen to understand the needs of both clients and the team.

Job Description

In this IT Team Lead role, under the supervision of the IT department, you will be responsible for :

• Supervise and oversee the helpdesk team.
• Ensure the follow-up and assignment of tickets based on team skills.
• Provide basic technical support and collaborate on Office 365 solutions.
• Participate in the implementation of monitoring solutions and management best practices.
• Coordinate and communicate project requirements, resources, and deadlines.
• Plan and prepare interventions, and diagnose technical issues.
• Implement and monitor security policies and manage certifications.

Desired Profile

We are looking for a candidate with the following skills :

Expérience and Qualifications :

Technical Skills :

Personal Qualities :

What We Offer

An Engaging Work Environment :

Compétitive Benefits :

Whe Join Kezber?

Joining Kezber means becoming part of a company recognized for its commitment to innovation, excellence, and employee well-being. Here, you will have the opportunity to work on large-scale projects, collaborate with prestigious clients, and grow in an environment where your expertise and leadership will be fully valued.

Ready to take on the challenge? Send us your application today!