It Jobs in Cobourg, ON
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It • cobourg on
Last updated: 10 days ago
The Desktop Support Specialist answers incoming calls, and uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion.
The Desktop Support Specialist escala...Show moreLast updated: 10 days ago
Canada Foundation for Innovation.Hybrid (required to work physically which currently requires a minimum of 2 days per week).
CFI offices at 55 Metcalfe St, Ottawa.Year with possible extension of 4 Y...Show moreLast updated: 10 days ago
Location : North America - Canada - Ontario.Serve as the primary liaison between the local team, the project team in Germany, and the external consultants to ensure successful ERP upgrade implementa...Show moreLast updated: 30+ days ago
Wednesday, January 10th, 2024 at 12 : 00am.Information Technology, Systems Analyst.Thursday, January 25th, 2024 at 12 : 00am.
At Northumberland Hills Hospital (NHH), our shared purpose is.We remain comm...Show moreLast updated: 30+ days ago
- Promoted
IT Support Helpdesk
Patron Career StaffingL0P, ON, CanadaFull-time
IT APPLICATIONS MANAGER
RED TICOntario Manage a team supporting technical application activities and foster their professional growth and development;.Perform daily operational support of applications and liaise with business stakeholde...Show moreLast updated: 30+ days ago
- Promoted
IT Project Manager
2iSolutions Inc.Ontario, ON, CanadaFull-time
IT Analyst
BizLinkOntario, Canada , North AmericaCA$52.10 hourly
IT Technician
ARES Staffing SolutionsPort Hope, ON We have an exciting opening for an IT Service Technician with excellent communication and customer service skills who will travel to customer sites to diagnose, troubleshoot and repair a variety of...Show moreLast updated: 30+ days ago
IT Director
DELAN - IT Head HuntersOntario, Canada The IT Director will be responsible for creating and implementing a strategic vision and driving the IT projects of a large company in the midst of digital transformation.He will be responsible for...Show moreLast updated: 30+ days ago
IT Systems Analyst
Northumberland Hills HospitalCobourg, ON , CanadaCA$24,127.00–CA$24,849.00 yearly
IT Support Helpdesk
Patron Career StaffingL0P, ON, Canada10 days ago
Job type
- Full-time
Job descriptionCollege Diploma minimum Relevant IT certifications are an asset Ability to utilize the applications for Microsoft Office for support, reporting, and documentation. Excellent oral and written communication skills; ability to provide technical support in person and over the phone Interpersonal skills and ability to work with others; professional demeanor, friendly presence, and helpful attitude Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it; Ability to think around problems and come up with creative solutions is helpful. Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Ability to work with or without direct supervision. Some experience with the physical installation of servers and network equipment would be an asset Windows 10 / 11, and Linux (Centos / Ubuntu) Virtualization software : VMware Deployment, Setup, Troubleshooting, Management, VMware Clustering, Shared Storage and Vcenter (ESXi6.7 to 7.x) and VSphere (6.7 to 7.x) Active Directory (experience with migration to new forest would be a benefit) WSUS update management. Articulate knowledge articles and SOPs (multilevel training documents for users and technicians) Physical Installation and Decommissioning of Network, Server, and Desktop components Web Filtering Technology (SSL Decryption) VOIP Phone system ( VOIP Systems / Cisco ) Remote Support for remote offices and employees Video conference setup and support (Crestron / Polycom / Cisco) Auditing, documenting, and applying the latest OS security practices Work with HR for employee status information IP management & Network Access Control Batch and Powershell scripting MS Sharepoint Active Directory Domain Federation (ADFS) Monitoring system and users. User account management Asset Management using an internal system Strong understanding of Internet Protocol, including subnetting, port management PC Image creation / deployment (SCCM) Understanding of network routing between intranet and external networks segregated by network firewalls and security devices Support and Management of Propriety Systems, Applications and Equipment Support and Management of Mobile Devices
Job Description
Job Description
The Desktop Support Specialist answers incoming calls, and uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion. The Desktop Support Specialist escalates unresolved problems / issues / requests to the proper tier 2 support team. Troubleshooting basic end-user issues on various software applications, hardware, network, and telecommunications systems and providing basic desktop support.
Essential Duties and Responsibilities :
Information Technology
- The primary responsibilities are user support and customer service. Being present and available to clients requiring technical assistance
- Respond to questions from all emails and callers
- Become familiar with each client and their respective applications
- Learn fundamental operations of commonly used software, hardware, and other equipment
- Become familiar with helpdesk policies and services
- Become familiar with the Systems, Network, Core Applications, and each team in the IT Department
- Maintain server room equipment and environment
- Manage assets using asset management software
- Conduct quarterly asset counts with IT and Finance teams to ensure corporate compliance
- IP Mask : Configurations of IP sub mass of A, B, and C classifications
- Manage purchasing of consumables needed for the office
- Data Classification : Handling restricted information with the appropriate personnel without compromising the confidentiality
- Other duties as assigned by the Senior Network Manager
Requirements : Education :
Knowledge :
Experience :
3+ Years of related experience preferred
Experience with the following is an asset :
Job Type : Full-time