Senior Business Systems Analyst (BSA) / Business Analyst
Location : Toronto, ON (Hybrid – 3 days in office)
Industry : Banking / Financial Services
Duration : [Permanent / Contract]
Client : Direct Banking Client
We are actively seeking skilled Business Analysts (BA) and Business Systems Analysts (BSA) to join our client in the direct banking sector. This is an exciting opportunity to work with a leading organization in the financial services industry, contributing to transformative projects that drive innovative banking solutions.
Key Responsibilities :
Collaborate with business stakeholders to gather, analyze, and document business requirements for banking systems and processes.
Identify and propose process improvements, helping to streamline operations and enhance customer experience.
Work closely with IT teams to translate business requirements into system specifications.
Develop use cases, user stories, and functional specifications for new or enhanced banking applications.
Conduct gap analysis, impact analysis, and root cause analysis to support system enhancements.
Assist in user acceptance testing (UAT) and provide support during implementation phases.
Ensure compliance with industry regulations and standards in banking systems and processes.
Provide support for project management, including timeline tracking, risk management, and documentation.
Required Skills & Qualifications :
Experience : Minimum of 8-10 years as a Business Analyst or Business Systems Analyst in the banking or financial services industry.
Technical Skills : Experience with banking applications, CRM systems, or core banking systems.