House manager Jobs in Waterloo, ON

Monday, May 26, 2025

Department : Retail Stores

Location : Fairview Park, ON

Workplace Type : On-site

Job Type : Part-Time, Permanent

OPENING : WINTER 2025

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

THE ROLE

As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards. This is key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada BOH Manager (Support Office). Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily! The ideal candidate will have a high sense of urgency, be self driven; motivated, have a keen eye for detail and accuracy.

Duties / Responsibilities :

• Lead day-to-day operations of the stockroom (BOH). Ensure accurate labeling, logical placement, and maintaining general order & cleanliness of the BOH.
• Managing daily e-commerce fulfillment, which consists of picking, packing and shipping orders direct to our customers.
• Communicate daily with customer service, support office leaders, and other stores via slack, email or other channels.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels & sales.
• Oversea store supplies, ensuring the retail store has everything it needs for daily / weekly operation.
• Lead by example while providing a positive and inclusive work environment for the entire team.
• Encourage and foster personal progression throughout the staff team.
• As part of the management team, you will be responsible to fully understand; work within company guidelines, policies and procedures.

Helping with onboarding and training of new starters.

Required Skills, Experience, and Behaviors :

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