To fulfill Pattison Agriculture’s vision of GROWING, CONNECTING AND EVOLVING we are looking for a Centralized Warranty Administrator to join our team. This role is primarily responsible for warranty processing, consultation, and training for our Russell, Kamsack, Moosomin and Maple Creek locations, but can be based out of any of our locations, remote work within SK / MB is also an option.

Responsibilities :

• Process John Deere (JD)and Shortline manufacturer warranty claims and letters and reporting
• Provide consultation and training to service / parts departments on all warranty matters including new hire onboarding
• Provide quotes for the sales team and back up for Service Writers as needed
• Assist with customer / internal repair order processing and customer database maintenance
• Work with locations to ensure warranty claims are maximized for return
• Maintain tracking spreadsheet and follow up on claims as needed
• Work with Corporate Warranty Administrator to monitor Product Improvement Programs for JD and Shortline manufacturers
• Regular communication with management on warranty status
• Maintain positive customer / co-worker relationships

Preferred Qualifications

Why join us?

We have competitive wages, excellent benefits, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to GROW and develop your career!