Help desk technician Jobs in Airdrie, AB

Job Description

Job Description

Better Chemistry for a Better Future.

We believe that we can create a better future for our communities, customers, and employees by doing chemistry better. When we create safer, more efficient, more environmentally responsible chemistry and apply it using the best people and technology available we can make a huge impact.

With over 60 years of research & development driven progress in specialty chemistry, Guardian Chemicals has worked hard to earn our reputation as a leader in the space. Our team, unified through their shared vision and core values, work together to support our customers and the industries they serve to drive a cleaner, safer, and more efficient industry forward.

Based in Sturgeon County, Alberta, Guardian provides direct chemical, equipment, and specialized service technologists to a large variety of primary and secondary industries throughout Canada, the USA, and internationally.  Guardian currently has three main divisions : industrial, water treatment, and wood products.

Our Core Values

• Seek Understanding – Ask, listen, absorb
• Growth Mindset – Always looking to develop
• Initiative – Take the first step, go beyond
• Grit – Perseverance through determination
• Courage – Try what scares you, trust those around you, say what matters
• Elevate Others – Create heroes in those around you

Purpose

Reporting to the Head of Finance, the Accounts Receivable & Order Desk Supervisor will be responsible for full cycle accounts receivable and collections supporting Guardian Chemicals and its subsidiary businesses as well as for customer service and order entry in support of the sales team. As a member of the finance and admin team the AR and Order Desk Supervisor will be responsible for ensuring AR and the order desk deliver excellent customer service to support the sales process and maintain positive customer relationships. You will be part of a team of four supporting AR and order desk activity and will have supervisory responsibility for the other members of the AR and order desk team.

What will you do

The role is responsible for ensuring excellent customer service, efficient order entry and the efficient management and execution of full cycle accounts receivables and collections. As part of your duties, you will :

What you will bring :

At Guardian Chemicals, We Believe Diversity & Inclusion   Drive   Innovation

Guardian Chemicals Inc. provides a competitive base salary, benefits program, RRSP and Pension plan, Bonus plan and the opportunity to work with an industry leader in the chemical industry.

We thank all those who apply, but we will only contact applicants selected for an interview.

To learn more, please visit

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