Help desk analyst Jobs in St. John's, NL

Job Type :  Permanent

Primary Location :  Toronto, Ontario, Canada

All Available Locations :  Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Build your leadership skills at Deloitte University.

Partner with clients to solve their most complex problems

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Are you looking for a new position in a fast growing and challenging environment? Are you a professional interested in combining tax solutions with innovative technology? Look at the opportunity below

What will your typical day look like?

As an Analyst or Senior Analyst you will embark on a journey where technology meets tax to create impactful solutions. We are looking for individuals who are not only skilled in technology and tax principles but are also eager to learn, adapt, and apply their expertise in dynamic settings.

In this role, you will be an integral part of a collaborative project team, focusing on advising clients on tax function strategy / policy including tax assessment from a people, process, technology and governance point of view. Activities include identifying process improvements, redesigning client tax departments and evaluating automation opportunities. This may also include the design, build, and deployment of innovative technology tools and processes specifically tailored to address the unique tax needs of our clients (i.e. direct tax dimensions of Enterprise Resource Planning (ERP) and other system implementations, optimizing these systems to better serve tax-related functions, integrating third-party software for tax automation).

About the team

Currently, we are seeking Analysts / Senior Analysts for our TTC group to deliver on tax integrated SAP and tax automation implementations. We are open to candidates in all locations in Canada.

Deloitte's Tax Technology Consulting (TTC) team is a dynamic group at the forefront of innovation in tax function operations. Our team is composed of highly skilled professionals who specialize in leveraging technology and process improvement to enhance our client’s tax function, delivering strategic value and operational effectiveness to our global clientele. In our TTC team, you will be part of a culture that thrives on intellectual curiosity, critical thinking, and collaboration to reimagine the way we use technology in tax. We are seeking individuals who are passionate about technology and its potential to drive meaningful change. You will work alongside experts in the field, contributing to projects that not only enhance our client’s capabilities but also lead the industry in thought leadership and innovation. This is an opportunity to develop your career in a supportive environment that encourages professional growth and recognizes the achievements of its members.

Enough about us, let’s talk about you

You are someone with :

• Bachelor’s Degree is required with a preference in Finance, Accounting, Information Technology and / or related discipline
• 2-3 years (Analyst) 3-5 years (Senior Analyst) of relevant experience in Finance, Tax or IT related roles
• Knowledge of business and tax processes, creating functional specifications, identifying and developing requirements for new reports, preparing test scripts and providing user training and support
• Direct tax (Income Tax compliance, Tax provision) experience
• Experience with other technology tools (such as Longview Tax Provision, ONESOURCE suite of products, CorpTax, Tableau, Qlikview, PowerBI, Robotic Process Automation tools, Alteryx) is as asset
• Ability to travel (mainly within Canada) depending on location

Total Rewards

The salary range for this position is $68,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include : $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values :