Help desk analyst Offres d'emploi - St. John's, NL
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Help desk analyst • st john s nl
Dernière mise à jour : il y a 4 heures
Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity....Voir plusDernière mise à jour : il y a 1 jour
Secondary (high) school graduation certificate.Purchase general and specialized equipment, materials or business services.
Negotiate offers from suppliers.Determine contract terms and conditions.Mon...Voir plusDernière mise à jour : il y a plus de 30 jours
Job Title Business Analyst Client Company / Dept.Name NL Health Services Address Newfoundland, and Labrador City Name State Name AK-Alaska Zip Code If others (Address) Mark up % (if any) Duration of ...Voir plusDernière mise à jour : il y a 13 jours
Experience : 3 years to less than 5 years.Private company, corporation or industry.Information technology (IT) service provider.
Computer and technology knowledge.Adobe Experience Manager (AEM).Devel...Voir plusDernière mise à jour : il y a 10 jours
Verafin is a cutting-edge software company focused on delivering next generation fraud and money laundering solutions to financial institutions across North America.
Our rapid growth and continuing ...Voir plusDernière mise à jour : il y a plus de 30 jours
Job Title : ERP Programmer Analyst Level II SAGE Software Support Location : St.John's, Newfoundland and Labrador, onsite <...Voir plusDernière mise à jour : il y a 4 heures
Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON.
Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, NL; Vancouver, BC...Voir plusDernière mise à jour : il y a 10 jours
Secondary (high) school graduation certificate.Purchase general and specialized equipment, materials or business services.
Assess requirements of an establishment to develop specifications for equip...Voir plusDernière mise à jour : il y a plus de 30 jours
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.
The successful candidate will investigate, evaluate, neg...Voir plusDernière mise à jour : il y a 3 jours
Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients.
Each day, our professionals provide exceptional service, helping client...Voir plusDernière mise à jour : il y a plus de 30 jours
Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months.Purchase general and specialized equipment, materials or business services.
Develop specifications for e...Voir plusDernière mise à jour : il y a 14 jours
Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.
When you join our team, you’re bringing this purpose to...Voir plusDernière mise à jour : il y a plus de 30 jours
Key Responsibilities for the Job : .Provide consistent and complete financial data to the actuary Financial statement preparation Financial reporting and asset management Business case analysis Budge...Voir plusDernière mise à jour : il y a plus de 30 jours
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Voir plusDernière mise à jour : il y a plus de 30 jours
Challenge, reward and opportunity - the.If you are a motivated, energetic and challenge-driven individual who is eager to succeed, you will fit in great with our corporate culture.With a proud hist...Voir plusDernière mise à jour : il y a 10 jours
Experience : 1 year to less than 2 years.Computer and technology knowledge.Transportation / travel information.Public transportation is not available.
Hours : 32 to 35 hours per week.Voir plusDernière mise à jour : il y a plus de 30 jours
Hours : 16 to 32 hours per week.Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Experience : Experience an asset.Investigate complaints an...Voir plusDernière mise à jour : il y a 10 heures
Deskside Support / Help Desk / Field Service Technician.Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activi...Voir plusDernière mise à jour : il y a plus de 30 jours
At Sun Life, the HR Digital Solutions team is responsible for designing and deploying scalable technical solutions in Workday to better organize, understand, and proactively deploy our current and ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Voice Services Analyst
BrokerLinkSt. John's, NL, CAIl y a 1 jour
Type de contrat
- Temps plein
- CDI
Description de posteCoordinates installation, maintains, and supports voice-related hardware, software, and services Monitors and maintains telecom services and system integrations for availability and quality Troubleshoots, diagnoses, and resolves hardware, software, and service problems Designs new telecommunications solutions as the company expands or replaces the systems Designs and implements new call flows, queues, hunt groups, users and teams. Creates and maintains documentation and SOP’s Works with project managers on multiple projects and initiatives at various stages of completion Coordinates activities with employees, network providers, vendors, and other support staff Demonstrates excellent interpersonal communication skills Provides end-user technical support and training If you feel you have the equivalent skills, please apply University Degree or College Diploma in related discipline or applicable professional experience Strong experience working w / VoIP phone systems (Cisco Webex Calling & Contact Center an asset) Strong understanding of call flows Strong technical support background Strong documentation skills Nice to have vendor management skills Excellent English communication skills (verbal and written) Team player, self-starter, and ability to think and resolve issues independently
Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!
We are looking for a Voice Services Analyst to join BrokerLink and work out of Alberta, Ontario or our Atlantic region. On a Permanent FT basis.
To be a successful candidate, you will need to have a strong background administering and managing complex, enterprise-sized voice systems. You will require solid understanding of telecommunications and voice services, including call recording. You will also need to be able to implement, administer, and troubleshoot IVR’s, hunt groups, queues and call flows. Ability to work after business hours as required. Fluency in Microsoft operating systems and productivity suites.
As part of our employee promise, here are some of the many perks of working with us :
- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with Company matching
- ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
- Dress for your day’, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more!
- Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
- Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024
What the Role Entails
The Successful candidate will have :