Help desk analyst Offres d'emploi - St. John's, NL

Some would say we're in the pension business. We like to say we're in the people business. One that focuses on creating an inclusive and diverse culture for everyone who comes through our doors. One that puts our 60,000 members at the heart of everything we do because they deserve nothing less than a secure, stable future to build upon. One that can include YOU.Who we areProvident10 is the largest pension plan in Newfoundland and Labrador and one of the largest pension plans in Atlantic Canada - representing 1 in 9 Newfoundlanders and Labradorians. Our team proudly oversees the pension administration and investment management of the $11 billion Public Service Pension Plan Fund.Modern. Focused. People Centric. The foundation for our vision.For us that means creating a seamless experience for members and a positive culture for our employees; ensuring the organization remains efficient and agile, as we continue to make smart investments for growth - all while embracing technology and ensuring a consistent experience for our members.What it's like to work at Provident10We're proud to have been named one of Atlantic Canada's Top Employers in 2024, for the third year in a row! We earned the designation by focusing on elevating the employee experience and making Provident10 a great place to work.We're committed to offering a total rewards program to employees, including : Membership in a defined benefit pension plan with employer matched contributions.Vested members of the Public Service Pension Plan can rest assured knowing that they will receive a predictable retirement income for life, without having to worry if their benefits will run out or be terminated. Learn more about our plan here.Comprehensive health and dental plan, including new initiatives driven by a health & wellness committee, like in-house vaccination clinics and mental health support programs.Learning and development program focused on supporting employees in reaching their career goals.Maternity leave top-up program for new and expecting parents.Performance management program with the potential for annual salary increases and a short-term incentive.Progressive annual leave program with a minimum of 15 paid days.A hybrid work arrangement, with flexibility to work remotely up to two days per week.The OpportunityOur team is looking for an Investment Operations Analyst to play a crucial role in supporting the day-to-day operations of our Fund. Reporting to the Director of Investment Operations, you will be responsible for monitoring Fund assets, coordinating rebalancing and cash flows, and ensuring compliance with investment policies. Your work will also include data management, performance analysis, and supporting senior team members with critical insights. If you're passionate about finance, data integrity, and operational efficiency, we'd love to have you on our team!Your key activities will include : Support relationships with custodians, investment managers, and service providers to ensure quality service and SLA compliance.Maintain accurate records of investment activities and resolve discrepancies between internal and external data.Analyze and report on investment costs, providing data to support decision-making.Monitor asset exposures to ensure compliance with investment policies.Coordinate rebalancing activities and support liquidity management to meet funding needs.Support cash movements for private market capital calls and distributions.Assist in developing and maintaining investment operations policies, procedures, and reporting.Monitor investment performance, risk, and compliance with policies and regulations.Conduct operational due diligence on investment managers, custodians, and service providers.Prepare internal and external reports, including performance analysis and variance explanations.Coordinate data collection, reconciliations, and reporting from investment managers and custodians.What you'll bring to the role : A post-secondary degree in finance, accounting, economics, business, or a related field, with at least 3 years of experience in investment accounting and operations.Completion of a professional finance, investment, or accounting designation (e.g., CPA) is preferred.Strong understanding of financial management, with knowledge of capital markets, securities analysis, and portfolio management.Familiarity with investment instruments, asset classes, strategies, and related operational processes and systems.Knowledge of investment performance measurement, risk management, and compliance requirements.Proficient in accounting principles, including international and US standards for investment funds.Experience with investment management software, portfolio accounting, and performance measurement tools.Strong research, analytical, and problem-solving abilities.Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.Excellent organizational skills with attention to detail and the ability to prioritize tasks.Effective communication and interpersonal skills, with the ability to work independently and as part of a team.Salary Range : $79,100 - $110,600Application Deadline : January 15th, 2025While only those individuals selected for an interview will be contacted, we extend our appreciation to all applicants for your interest. If you require an accommodation during the recruitment process, please reach out to our People & Culture team at [email protected] and we will work with you to provide the support you need.At Provident10, diversity is the cornerstone of our culture. Just like a well-balanced investment portfolio is key to financial success, having a diverse team is essential for our growth and resilience. We are committed to fostering an environment where every individual feels valued, respected, and empoweredto contribute their unique perspectives. We actively promote diversity in our workplace, provide equitable opportunities for growth, and support initiatives that advance inclusion and belonging. Our dedication to diversity, equity, inclusion and belonging ensures that we not only thrive as a company but also contribute positively to our community, our members, and our industry.SkillsAnalytical Skills, Capital Markets, Organizational Skills, Financial Management, Effective Communication and Interpersonal Skills, Securities Analysis, Knowledge of Investment Performance MeasurementArrayAbout Provident10Financial management and future planning is evolving, and Newfoundland and Labrador has changed with it. In December 2014, the Government of Newfoundland and Labrador (GNL) and the five largest unions in the province announced a Joint Sponsorship Agreement to create an independent pension entity, Provident10. We deliver plan administration services and oversee management of the $11 billion Public Service Pension Plan (the Plan) investment portfolio. We are proud to govern the largest pension plan in the province with over 60,000 members. Learn more about the Plan, our investment strategy, and working with us here.