- Search jobs
- Edmonton, AB
- help desk analyst
Help desk analyst Jobs in Edmonton, AB
Wave Desk Analyst
Kuehne+NagelEdmonton, Alberta, CAAs A Help Desk Technician, Are You Considering Pivoting Your Career To Power BI
estaffing IncAB, CanadaPart-Time Sales Help
LidsEDMONTON W., AB, CAfront desk cashier
Guru Nanak BakeryEdmonton, AB, CA- Promoted
Systems Analyst - HYBRID
Randstad CanadaEdmonton, Alberta, CA- New!
Help Desk Analyst
Great Canadian Gaming Corp.Edmonton, Alberta, Canadahelp desk analyst
S M SOFTWARE SOLUTIONS INC.Edmonton, AB, CADesk Adjuster 2
Crawford & CompanyAB, CAHelp Desk Analyst
Global Technical TalentEdmonton, ABHelp Desk Team Lead
Keeran Networksremote Edmonton, Alberta, CanadaFront Desk - Receptionist
Touchmark at WedgewoodEdmonton, AB, CanadaFront Desk Associate
MacEwan UniversityEdmonton, ABIT HELP DESK SUPPORT TECHNICIAN
AFD PetroleumEdmonton, AB, CAfront desk agent
Oneness Insurance Agency Inc.Edmonton, AB, CAhelp desk technician
Epic IT Security Ltd.Edmonton, AB, CAPart-Time Sales Help
LIDSEdmonton, CAFront Desk Agent
Coast HotelsEdmonton, AB, CAJr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195
S.i. SystemsEdmontonHelp Desk Technician - Intermediate- Alberta region
Fraserway RVLacombe County, AB TC, CABusiness Analyst
CB CanadaSherwood Park, Alberta, CanadaWave Desk Analyst
Kuehne+NagelEdmonton, Alberta, CA- Full-time
Wave Desk Analyst
Edmonton, Alberta, Canada | Kontraktlogistik | Vollzeit | req123585
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Edmonton site is looking for a new Wave Desk Analyst to join our Contract Logistics team.
Your Role
The Wave Desk Analyst is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.
Your Responsibilities
- Review incoming orders at regular intervals and release
- Allocate orders to ensure healthy workflow to allow productivity and / or SLA targets to be met
- Assign picking tasks to the pickers
- If required; ensure orders are released and packed in accordance with TDG requirements;
- Investigate orders that do not flow as designed by the system and help resolve;
- Review order details and set priority for urgent orders and customer request
- Review emails and action items related to order flow
- Generate status report for operational team indicating if targets are met
- Identify roadblocks / anomalies and help clear to ensure operations flows accordingly
- Handle customer requests and follow up with customers via email
- Re-print documents and filing as required
- Communicate with clients on problem that they can support to resolve
- Data entry and generating reports as required (LFP, Linehaul, etc.
- Escalate issue to Supervisors and Team Leads
- Availability to work periodic overtime and a variety of shifts in order to meet the requirements of the operation
- Other duties as assigned
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Your Skills and Experiences
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE