Healthcare Jobs in St. John's, NL

Overview

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently looking for an Intermediate / Senior Healthcare Advisor for our Atlantic Team to appropriately handle accident benefits claims according to individual authority, knowledge and expertise. Come join our team!

What you’ll do

• Manage a portfolio of intermediate complexity AB claims from initial assignment to closure
• Investigate motor vehicle accident injury claims
• Determine policy coverage, establish and adjust financial reserves, and comply with the applicable accident benefits legislation
• Provide excellent customer service by focusing on customer needs, communicating in a manner that is simple and easy to understand, and proactively handling the claim to closure
• Gather information and evaluate it at its earliest stage from the customers, health practitioners, employers, police, plaintiff lawyers, accountants, other insurers, etc.
• Make decisions by considering all information, consulting resources, and pulling on expertise when required
• Take action that is fair and reasonable from the perspective of the customer
• Actively participate in coaching and training sessions, and collaborate with team members
• Take an active role in creating an environment of continuous improvement, avoid waste work and highlight value work
• Actively seek opportunities to challenge value demand

What you’ll bring

What You’ll Get

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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