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Health specialist Jobs in Boisbriand, QC

Last updated: 7 hours ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Quick Apply
Show moreLast updated: 21 days ago
  • Promoted
Marketing Specialist

Marketing Specialist

Thorens Inc.Laval, Qc
CA$65,000.00–CA$85,000.00 yearly
Full-time
Show moreLast updated: 17 days ago
  • Promoted
  • New!
Logistic Account Specialist -

Logistic Account Specialist -

FuelGreater Montreal Metropolitan Area, Canada
Full-time
Show moreLast updated: 8 hours ago
  • Promoted
  • New!
Configuration Management Specialist

Configuration Management Specialist

Kontron CanadaBoisbriand, Quebec, Canada
Permanent
Show moreLast updated: 7 hours ago
Inside Sales Specialist

Inside Sales Specialist

Doman Building Materials Group LtdBlainville, QC, CA
Full-time +1
Quick Apply
Show moreLast updated: 30+ days ago
Tax Specialist

Tax Specialist

Intact Financial CorporationBourassa, Robert,Montréal
CA$125,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Therapeutic Specialist, Women's Health - Laval / St-Jerome

Therapeutic Specialist, Women's Health - Laval / St-Jerome

Astellas Pharma Inc.Laval, QC
CA$80,000.00–CA$110,000.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Manufacturing Specialist

Manufacturing Specialist

Randstad CanadaSaint-Laurent, Quebec, CA
Temporary
Quick Apply
Show moreLast updated: 15 days ago
IT Support Specialist

IT Support Specialist

Protech GroupSaint-Laurent, QC, CA
CA$23.82–CA$30.82 hourly
Quick Apply
Show moreLast updated: 30+ days ago
Imaging Specialist

Imaging Specialist

MaxSys Staffing and ConsultingLaval, QC
Show moreLast updated: 30+ days ago
Mental Health Advisor

Mental Health Advisor

Canadian Red CrossCAN - QC - Centre administratif
CA$36.13 hourly
Show moreLast updated: 30+ days ago
environmental health officer

environmental health officer

ILUA Inc.QC, CA
CA$23.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Health & Safety Advisor

Health & Safety Advisor

AgropurQuebec St, Laurent, CAN
CA$75,000.00–CA$80,000.00 yearly
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
QA Testing Specialist

QA Testing Specialist

BrunelGreater Montreal, QC, Canada
Full-time
Show moreLast updated: 1 day ago
Senior Health & Safety Specialist

Senior Health & Safety Specialist

Charles River Laboratories, Inc.Laval, Queb, CA
Show moreLast updated: 30+ days ago
System Software Specialist

System Software Specialist

Solution SFTSaint-Laurent, QC, CA
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Mortgage Specialist

Mortgage Specialist

BMOBlainville, QC
CA$60,000.00–CA$125,000.00 yearly
Part-time
Show moreLast updated: 30+ days ago
Content Specialist

Content Specialist

ZondaLaval, QC, CA
Show moreLast updated: 30+ days ago
  • Promoted
Senior Health & Safety Specialist

Senior Health & Safety Specialist

myGworkLaval, QC, Canada
Full-time
Show moreLast updated: 3 days ago
  • Promoted
Customer Account Specialist

Customer Account Specialist

ArdoVLMDollard-des-Ormeaux, QC, Canada
Full-time
Show moreLast updated: 4 days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
21 days ago
Job type
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together