Fraud investigator Jobs in Surrey, BC

Employment Information :

Job Type :   12 Months, Full Time

Salary Range :   $70,177.00 - $87,722.00 - $109,652.00

Expected Salary :   Our typical hiring range will be + / - 10% of the midpoint listed above. Factors influencing this decision include qualifications and market conditions for the role.

Overview :

BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

We instill public trust by ensuring the highest standards of integrity in gaming and promoting BCLC, Service Providers, Lottery Retailers and eGaming compliance with the laws and regulations pertaining to our business.

As a Crown Corporation that earns more than a billion dollars in annual revenue, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours and transactions and relationships – in the most important sense of life, livelihood, meaning, and well-being – nobody loses, and every person we touch comes out ahead. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

Joining the Legal, Compliance, Security (LCS) team at BCLC means you’ll be working with a trusted, player focused team of professionals dedicated to ensuring the safety of our players and that our business does not create an opportunity for illicit activities. This is the group that oversees anti-money laundering, investigations, compliance, corporate security, asset protection, privacy, freedom of information, records management, legal services, corporate policies and data governance, which form the basis of many things we do at BCLC.

Job Summary :

The Investigator provides investigative services to an assigned portfolio within the LCS Division, and more specifically : eGaming Investigations, Lottery Investigations, and Casino Investigations. The role conducts highly diverse, complex investigative work involving gaming related offences, player complaints and illegal or unauthorized gaming activities as well as implementing effective risk control processes to protect core business principals.

Key Accountabilities :

• Regularly reviews the assigned portfolio, promoting high visibility and awareness and security, in casinos, community gaming centres, bingo halls, lottery retail outlets and BCLC online gaming (eGaming).
• Maintains and manages strong working relationships with various internal contacts and departments, in addition to various internal stakeholders including the player / public, vendors / suppliers, service providers / retailers and regulatory and government bodies in order to ensure complaints are responded to appropriately, the correct authorities are notified and follow-up is complete.
• Conducts and analyzes player interviews to determine appropriate oversight measures required and to gain intelligence on illegal gaming activities in the province.
• Conducts regular reviews of service providers / vendors to ensure the level of compliance and service standards are being adhered to in both land-based facilities and online environments.
• Conducts investigations of a criminal and regulatory nature including consumer complaints.
• Reviews and analyzes player gaming activities and suspicious behaviour for FINTRAC reporting purposes to conform with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
• Attends internal and external meetings with Law Enforcement agencies, AML partners and stakeholders for information-sharing purposes.
• Gathers, secures, and analyzes evidence and legal documentation relating to a criminal investigation and / or prosecution of person(s) involved in gaming related crimes.
• Conducts interviews in a regulatory environment.
• Regularly interprets, applies, and recommends standards, policies and procedures and ensures the Criminal Code, PCMLTFA, Provincial Gaming Statutes, and other regulatory reporting requirements are followed to protect the integrity and security of gaming in the Province of BC and Business-to-Business (B2B) Provinces.
• Acquires and maintains applicable training and certifications as required by BCLC policy.

Minimum Required Qualifications :

Education and Experience

Technical Requirements

Working Conditions :