Factory worker Jobs in North York, ON

Overview

Nature of Work

Managing of the Factory Inspection (FI) program, field audit duties of work conducted by Factory Inspections staff and contractors. Duties include the maintenance and development of training and monitoring competencies of factory inspectors which will require limited travel to domestic sites by car and air to visit manufacturing and installation sites. Direct contact with the client and client’s staff is a part of this position including technical inquiries and customer service.

Reporting Structure

This position reports to the Managing Director and also interfaces directly with Operations and Quality Assurance.

Responsibilities

• Management and Coordination of Factory Inspection program and all related work activities.
• Performing and Managing of Field / Factory Witness Audits as required by applicable Accreditation Criteria.
• Perform random audits / review on FI Reports.
• Final Review and approvals of Initial Factory Inspections.
• Development and delivery of training program for FI Staff to meet accreditation criteria. Including qualifying new inspectors and requalifying existing inspectors. Updating of related competency matrix.
• Participation in external / internal audits that relate to the Factory Inspection Program. Conduct audits as requested by QA.
• Assist the follow-up services coordinator in preparation of proposals (quotes) for customers and follow-up on all proposals (quotes) issued.
• Assisting the follow-up services coordinator, customer service, and accounting with invoices being sent out to clients and ensuring invoices are paid in a timely manner.
• Manage Factory Inspection Program, ensuring all inspections are scheduled and completed as required by accreditation criteria.
• Reviewing Factory inspection program budget on an on-going basis to ensure there is adequate resources in geographic locations to complete inspections on time and within budgeted inspection times on-site.
• Review and approve expense accounts and overtime requisitions for Field Inspection Staff.
• Communication with all Field Inspection staff. Deal with calls of a technical nature from Factory Inspection Staff and working with the Certification and Testing Manager’s support, find technical solutions and communicate back to staff and clients where necessary.
• Coordinate the Factory Inspection activities for external QPS contractors as required.
• Provide on-going training for new and existing Factory Inspectors.
• Interface with the AHJs on technical matters and answer questions in this regard that are related to labeled equipment.
• Interface with clients, inspectors and operations in resolving variances.
• Make Final Decisions to reduce the number and frequency of factory inspections based on the manufacturer’s limited production schedule and previous inspection results.
• Make Final Decisions to cancel files upon customers request or operations recommendations.
• Investigate complaints from the field or from inspectors, AHJ’s, and ABs pertaining to misuse of the mark reported from factory inspections, AHJ’s and AB’s.
• Making decisions on the use of non ISO / IEC 17025 calibrated factory test equipment following QPS procedures.
• Review stop marking / shipping requests from factory inspectors or operations and make a decision.
• Prepare cancellation notices on the request from accounting for clients not paying their invoices.
• Approving any remote factory inspection requests.
• A resource to the factory inspections department.

Qualifications

Seniority level

Employment type

Job function

Industries

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