Factory worker Jobs in Ajax, ON

Are you a dynamic leader with a strong background in sales, order management, and manufacturing operations? We are seeking an experienced  Factory Sales and Order Management Head  to oversee the entire order processing lifecycle, drive accurate quotes to the market, and foster customer satisfaction while growing revenue.

This pivotal role combines leadership, strategic planning, and operational oversight to ensure smooth coordination among key stakeholders—such as customers, sales agents, regional sales managers, production, and inventory—all within a manufacturing environment. If you're ready to leverage your expertise to optimize sales growth, streamline order processes, and deliver exceptional results, this could be the opportunity for you!

Key Responsibilities :

Offer Management :

• Analyze customer inquiries and technical specifications to prepare accurate, competitive quotes, including pricing and technical data.
• Build and maintain strong relationships with key customers and sales channel partners, serving as the primary point of contact for major accounts.
• Develop and execute strategies to increase order processing efficiency and improve order lead times.
• Drive sales growth by implementing effective sales strategies that meet factory goals.
• Monitor market trends, competitors, and customer needs to identify opportunities and optimize regional pricing strategies.
• Promote long-term customer loyalty through cross-selling, upselling, and personalized service.
• Identify and implement process enhancements to improve efficiency, customer satisfaction, and profit margins.

Order Management :

Leadership & Industry Knowledge :

Education :

Bachelor’s degree in Engineering or a related energy field is required.

Experience :

7+ years of experience in order management, sales, or customer service within the energy / electrical industry (preferably with high-voltage products).

Demonstrated leadership experience in the energy / manufacturing sector.

Technical Expertise :

Strong understanding of high-voltage equipment, applications, and industry standards within the North American energy market.

Skills :

Exceptional analytical, problem-solving, and decision-making abilities.

Effective written and verbal communication and interpersonal skills.

Customer-focused mindset with a proven ability to deliver exceptional service.

Systems Proficiency :

Advanced knowledge of Microsoft Office Suite.

Familiarity with SAP ERP (preferred).

Additional Skills :

Strong understanding of manufacturing processes, supply chain operations, and logistics.

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