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Director of customer service Jobs in Burlington, ON

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Director of customer service • burlington on

Last updated: 8 hours ago
Director of Human Resources

Director of Human Resources

Da-LeeHamilton, ON, Canada
Full-time
Salary : $125,000$130,000 per year.Da-Lee Group is a rapidly growing and private equity-backed business leading in environmental services, industrial cleaning, and dust control solutions across Onta...Show moreLast updated: 4 days ago
Board of Director- Volunteer

Board of Director- Volunteer

Choices AssociationDundas, Hamilton, ON, CA
Full-time
Quick Apply
About CHOICES Choices is a not-for-profit organization that is committed to providing the best supports to enhance the quality of life for people with intellectual disability.Our goal is to see peo...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CARSTAR RymalHamilton, ON, Canada
Full-time
Customer Service Representative The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer compl...Show moreLast updated: 30+ days ago
  • Promoted
Director of International Tax

Director of International Tax

Vaco by HighspringHamilton, Ontario, Canada
Permanent
Our Client is looking for a Director of International Tax to join their team!.Lead the income tax compliance process for Canadian and non?U. Collaborate with global finance teams and maintain compli...Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

BMOHamilton, ON, CA
Full-time
Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work...Show moreLast updated: 9 days ago
  • New!
Customer Service Manager

Customer Service Manager

American Iron and MetalHamilton, ON, Canada
Full-time
Description de l'entreprise.American Iron & Metal (AIM).We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and su...Show moreLast updated: 20 hours ago
Customer Service Representative

Customer Service Representative

Farm BoyBurlington, Halton Region, CA
Full-time
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

Interview HuntersHamilton, ON, CA
Full-time
Quick Apply
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Traffic Tech Inc.Hamilton, ON, CA
Full-time +1
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable i...Show moreLast updated: 30+ days ago
Director of Government Affairs

Director of Government Affairs

Krause GroupBurlington, Halton Region, CA
Full-time
Policy Development And Advocacy.Develop and implement multi-jurisdictional strategies to influence public policy and legislative initiatives across the US and European markets.Monitor and analyze l...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Häfele Canada Inc.Burlington, Halton Region, CA
Full-time
As part of our growth strategy, we are looking for a dynamic individual to join our team as a Customer Service Representative. The Customer Service position is a gateway into our company – this role...Show moreLast updated: 7 days ago
Director of Hospitality and Property Operations

Director of Hospitality and Property Operations

Robert HalfBurlington, ON
Permanent
Quick Apply
Director of Hospitality & Property Operations.This role is responsible for ensuring smooth day-to-day property management, driving leasing strategies, maintaining compliance with Ontario regulatio...Show moreLast updated: 25 days ago
  • New!
Customer Service Representative

Customer Service Representative

Seaboard Transport GroupHamilton, ON, Canada
Full-time
Join Our Team as a Customer Service Representative!.Are you someone who thrives in a fast-paced, team-oriented environment where every day brings new challenges and opportunities? Do you love solvi...Show moreLast updated: 8 hours ago
Director of Finance

Director of Finance

Islamic Relief CanadaBurlington, Halton Region, CA
Full-time
Become a changemaker with Islamic Relief Canada! Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner.The Finance Dep...Show moreLast updated: 9 days ago
Remote Customer Service Sales

Remote Customer Service Sales

HMG CareersBurlington, Ontario
Remote
Full-time
Quick Apply
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 11 days ago
Customer Service Representative

Customer Service Representative

AllrediHamilton, ON, CA
Full-time
The Customer Service Representative – VMI will serve as the primary point of contact for customers enrolled in our Vendor Managed Inventory program. This role is responsible for managing customer re...Show moreLast updated: 13 days ago
Customer Service Representative

Customer Service Representative

Lakefield Veterinary GroupBurlington, Halton Region, CA
Full-time
The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services.Schedules client visits and drives the flow of clients and pets through the hospital to aid th...Show moreLast updated: 13 days ago
Customer Service Representative

Customer Service Representative

Traffic TechHamilton, ON, CA
Full-time +1
Customer Service Representative.When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partn...Show moreLast updated: 30+ days ago
Customer Service Administrator

Customer Service Administrator

Evertz Microsystems LimitedBurlington, ON, CA
Full-time
Quick Apply
HDTV production & post-production, cable and telco industries.Responsibilities : Respond to incoming inquiries, and assign cases to Service staff Provide administrative support to Service depart...Show moreLast updated: 30+ days ago
People also ask
Director of Human Resources

Director of Human Resources

Da-LeeHamilton, ON, Canada
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $125,000$130,000 per year

About Da-Lee Group

Da-Lee Group is a rapidly growing and private equity-backed business leading in environmental services, industrial cleaning, and dust control solutions across Ontario and the USA. Da-Lee is positioned for aggressive growth and transformationexpanding operations, integrating acquired entities, and building a scalable business infrastructure.

Operating in a project-based, field-driven environment, Da-Lee combines service excellence and integrity with environmental responsibility to support municipal, commercial, and industrial clients across the province. The companys dynamic team is committed to providing the highest level of customer satisfaction and exceeding all industry standards.

Position Overview

The Director of Human Resources (HR) at Da-Lee Group plays a key role in establishing and executing the HR strategy and operational success for the company. Reporting directly to the CFO, the Director of HR will serve as a trusted leader and culture builder, showcasing a values-driven approach to shaping scalable and high-impact people systems that will align the HR functions with the companys evolution through innovative and rapidly-scaling plans.

The Director of HR brings a strategic and culture-focused approach to people planning, leadership development, and change management initiatives. Through a mix of strategic leadership and operational excellence, they will ensure Da-Lee is equipped with the people, culture, and systems needed to sustain and accelerate its growth trajectory.

Key Responsibilities

Strategic People Leadership

  • Serve as a trusted advisor to the executive leadership team, translating business goals into actionable people strategies.
  • Lead the development and execution of a long-term HR roadmap that supports Da-Lees growth, scalability, and culture.
  • Provide guidance on organizational structure, leadership capability, and workforce planning to ensure operational efficiency across divisions.
  • Collaborate with divisional leaders to build a unified and aligned HR presence across all locations and business units.

Organizational Development & Change Management

  • Lead organizational design and change initiatives that strengthen alignment, efficiency, and engagement across the company.
  • Oversee integration of newly acquired business units, ensuring seamless cultural alignment and operational consistency.
  • Advise and support the implementation of succession planning and internal mobility programs to enhance employee growth and retention.
  • Champion initiatives that strengthen Da-Lees culture of adaptability and continuous improvement.
  • Culture, Engagement, & Leadership Development

  • Foster a values-based workplace culture rooted in safety, accountability, and high performance.
  • Oversee engagement and communication initiatives that build connection across distributed and field-based teams.
  • Partner with leaders to enhance management capability through coaching, leadership training, and performance feedback practices.
  • Promote inclusion and belonging by embedding Da-Lees values into HR programs and everyday practices.
  • Performance Management & Total Rewards

  • Establish and oversee a performance management program that drives growth, accountability, and alignment with Da-Lees mission.
  • Lead annual review cycles, develop coaching frameworks, and ensure performance feedback processes are consistent and effective.
  • Collaborate with executive leadership to manage compensation, benefits, and incentive programs that support talent attraction and retention.
  • Ensure all total rewards programs maintain internal equity and market competitiveness.
  • Compliance, HR Systems & Reporting

  • Ensure organizational compliance with employment legislation, health and safety regulations, and all relevant HR policies.
  • Maintain oversight of HR audits, certifications, and documentation practices in coordination with the Health and Safety team.
  • Leverage HR systems and data analytics to provide insights that inform workforce planning and business decisions.
  • Drive continuous improvement in HR processes, reporting, and documentation to support operational excellence.
  • Qualifications

  • Bachelors degree in Human Resources, Business Administration, or a related field; Masters degree or MBA is an asset.
  • CHRP or CHRL designation preferred.
  • 10+ years of progressive HR experience, including 35 years in a senior leadership or management capacity within a multi-site or operationally complex organization.
  • Proven success in leading HR strategy in a fast-growing environment (industrial, environmental services, or manufacturing preferred).
  • Strong understanding of employment legislation, health and safety standards, and HR compliance requirements in Ontario.
  • Demonstrated expertise in organizational design, workforce planning, leadership development, and change management.
  • Track record of building and leading high-performing HR teams and implementing scalable HR frameworks and programs.
  • Exceptional communication and relationship-building skills, with the ability to advise and collaborate effectively with executives and operational leaders.
  • Adept at balancing strategic foresight with hands-on execution to drive both people and business outcomes.
  • Experience leveraging HRIS platforms, people analytics, and data-driven insights to inform talent strategy and decision-making.
  • This posting is for a current vacancy. Our hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.