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Director of customer service • burlington on

Dernière mise à jour : il y a 19 heures
Director of FP&A

Director of FP&A

Big Viking GamesON, CA
Télétravail
Temps plein
Quick Apply
We are seeking a finance leader to oversee FP&A and drive FP&A and the broader financial strategy of our organization.In this role, you will shape the company’s approach to resource allocat...Voir plusDernière mise à jour : il y a plus de 30 jours
Board of Director- Volunteer

Board of Director- Volunteer

Choices AssociationDundas, Hamilton, ON, CA
Quick Apply
About CHOICES Choices is a not-for-profit organization that is committed to providing the best supports to enhance the quality of life for people with intellectual disability.Our goal is to see peo...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Agent

Customer Service Agent

AO Globe Life- Wendy MartinHamilton, ON, CA
Quick Apply
Join Our Team as a Remote Life Insurance Customer Service Agent Are you a people person with a passion for helping others? Do you thrive in a dynamic, remote environment? AO Globe Life is looking f...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Assistant

Customer Service Assistant

Hustle Notice BizHamilton, Ontario, CA
17,25 $CA par heure
Temps plein
Quick Apply
Your goal is to enhance customer satisfaction and promote brand loyalty.Respond to customer inquiries via phone, email, live chat, and social media. Provide product recommendations, order assistance...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Assistant

Customer Service Assistant

Bruce Trail ConservancyDundas, ON, CA
Quick Apply
May 5, 2025 to August 29, 2025.The Bruce Trail Conservancy is looking for a dedicated Customer Service Assistant to join our team for the summer season. In this role, you will be the frontline repre...Voir plusDernière mise à jour : il y a 29 jours
Director of Finance

Director of Finance

Meridia Recruitment SolutionsOntario
175 000,00 $CA par an
Meridia Recruitment Solutions has partnered up with a leading law firm in Ottawa to recruit a Director of Finance to join their team. Manage the accounting team, currently of three employees.Manage ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Bilingual Customer Service Representative

Bilingual Customer Service Representative

MT TalentBurlington, Ontario
55 000,00 $CA par an
CDI
Quick Apply
This role is dedicated to strengthening the company's sales efforts, acting as a liaison with customers and serving as the main support framework within the organization. Its aim is to set a high st...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Entry Level Customer Service

Entry Level Customer Service

Spade RecruitingOntario, Canada
55 000,00 $CA par an
Temps plein
Quick Apply
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

Interview HuntersHamilton, ON, CA
Quick Apply
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Finance

Director of Finance

AurumOntario, ON, CAN
95 000,00 $CA – 100 000,00 $CA par an
Temps plein +1
Quick Apply
Reporting to the CEO, the Director of Finance works together with the management team towards fostering business success for the organization. This position leads the finance team and sets guidance ...Voir plusDernière mise à jour : il y a 12 jours
Director of Human Resources

Director of Human Resources

The Pod GroupPeel Region, ON, CA
Temps plein
Quick Apply
PASSIONATE • STRATEGIC • DETAIL-ORIENTED • RESOURCEFUL • CLIENT-CENTRED.A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region.They are...Voir plusDernière mise à jour : il y a 8 jours
Meat Cutter

Meat Cutter

Farm Boy Inc.Hamilton, Ontario, Canada
Temps plein
This position is responsible for the cutting and preparation of all meats (beef, pork, veal, lamb, and fowl) and fish required for the self-serve and service meat areas. The performance of the dutie...Voir plusDernière mise à jour : il y a 5 jours
Director of Worship

Director of Worship

Hope Bible Church NiagaraOntario, CA
20,00 $CA –25,00 $CA par heure
Temps plein
Position DescriptionAs the successful applicant, you will devote your full working time and attention to carrying out your responsibilities on behalf of Hope Bible Church Niagara and shall use your...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Nouvelle offre
Customer Service Representative

Customer Service Representative

Globe Life - Kelechi AneleHamilton, ON, CA
Temps plein
Quick Apply
We are looking for Customer Service Representatives to help families secure their financial future through life and supplemental health insurance solutions. If you have a passion for helping others ...Voir plusDernière mise à jour : il y a 19 heures
Director of Shelters

Director of Shelters

Mission Services of LondonOntario, CA
66 945,00 $CA par an
Position DescriptionThis executive search is conducted by Nelson / Kraft & Associates on behalf of Mission Services of LondonEXECUTIVE SUMMARYMission Services of London is looking for a proven leader...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Bilingual Customer Service

Bilingual Customer Service

Randstad CanadaBurlington, Ontario, CA
60 000,00 $CA par an
Temps plein +1
Quick Apply
Bilingual Customer Care Opportunity in Burlington.Are you passionate about engaging with people and possess excellent customer service abilities? If you're seeking a contract role where you can con...Voir plusDernière mise à jour : il y a 2 jours
Director of Discipleship

Director of Discipleship

One Hope CanadaOntario, CA
68 974,70 $CA – 86 218,38 $CA par an
Position DescriptionOne Hope Canada is currently seeking a servant leader to join our team as a Director of Discipleship at Monarch Bible Camp in the Haliburton / Kawartha Region of Ontario.One Hope ...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Construction

Director of Construction

James Kemp Construction LimitedHamilton, ON, CA
125 000,00 $CA – 175 000,00 $CA par an
Temps plein
We are seeking a highly skilled and experienced Director of Construction to join our team at Kemp Construction based in Hamilton, ON. As a leader in the construction industry, we are looking for som...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of FP&A

Director of FP&A

Big Viking GamesON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
  • Quick Apply
Description de poste

We are seeking a finance leader to oversee FP&A and drive FP&A and the broader financial strategy of our organization. In this role, you will shape the company’s approach to resource allocation and provide key insights to leadership on opportunities to drive value and help empower our Vikings to achieve success.

This role requires an experienced finance leader who can balance strategic vision with operational precision, seamlessly interface with cross-functional teams, and contribute to our growth ambitions.

Responsibilities :

Financial Planning & Forecasting

  • Budgeting & Forecasting Leadership : Drive annual and quarterly budgeting and forecasting processes, ensuring accuracy and alignment with company objectives, in collaboration with our Senior Director of Accounting.
  • Tactical Insights : Collaborate with Product and Data teams to integrate tactical opportunities and challenges into forecasts.
  • Performance Tracking : Establish systems for tracking progress against forecasts and identifying areas requiring intervention, in collaboration with our Senior Director of Accounting.

Strategic Resource Allocation

  • Investment Evaluation : Assess the financial implications of large-scale strategic initiatives, such as significant game development projects or new product launches, and provide actionable recommendations to leadership.
  • Cross-Portfolio Optimization : Analyze how shared resources are allocated and billed across sister companies to maximize efficiencies, improve performance, and align financial outcomes with strategic priorities, in collaboration with our Senior Director of Accounting.

    • Board & Executive Engagement

  • Board Reporting : Serve as the key financial liaison to the board, delivering concise, data-driven updates on company performance, strategic initiatives, and opportunities.
  • Strategic Presentations : Develop clear, compelling narratives that tie financial insights to broader business goals, supporting executive decision-making.

    • Operational Efficiency

  • KPI Frameworks : Design and monitor metrics that provide actionable insights into financial performance, cost optimization, and operational efficiency.
  • Process & Systems Improvement : Support our VP-Operations and Senior Director of Accounting in evaluating existing systems.
  • Cost Management : Implement cost-reduction strategies without compromising growth objectives, balancing efficiency and effectiveness.
  • Risk & Compliance Oversight : Support our Senior Director of Accounting in maintaining financial controls to mitigate risks and ensure compliance with policies and regulations.

    • Strategic Growth & M&A

  • Buy-Side Opportunities : Opportunistically evaluate acquisitions of legacy live operations game companies, providing financial and strategic analysis to support decision-making.
  • Business Case Development : Build and present cases for strategic investments, ensuring alignment with organizational priorities and ROI expectations.

    • Requirements

  • FP&A Experience : 6+ YOE in finance, in a FP&A, operational finance, and strategic financial capacity
  • Industry Experience : 3+ YOE in a software company
  • Cross-Org Influence : 1+ YOE in a role regularly interfacing with Product and Data teams
  • Communication Skills : Ability to articulate complex financial concepts to both technical and non-technical audiences
  • Bonus : Experience reporting into a board or CEO
  • Bonus : Experience as the sole finance resource in an organization
  • Bonus : Experience modeling LTV cohorts at a consumer company
  • Bonus : Experience modeling ROAS at a consumer company
  • Bonus : Exposure to mid-market and sub-scale M&A
  • Bonus : Experience with no-code financial modeling tools (e.g. Runway)

    • Benefits

    We offer a comprehensive benefits package designed to support our team members' well-being and professional growth. This includes health, dental, and vision coverage, generous paid time off for vacation, personal days, and sick leave, and competitive salaries. We are committed to fostering development through opportunities for professional growth and promoting a healthy work-life balance with additional health and wellness benefits.

    Our team members can also participate in our ‘Vikoins’ peer recognition and rewards program, enjoy the advantage of stock options, and benefit from group RRSP matching to plan for their future.

    Big Viking Games is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.