Diabetes educator Jobs in Oakville, ON

The Opportunity

This position works out of our Mississauga location in the Diabetes Care Division. In ADC, we’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

What You’ll Do

• Act as SME on the Sales CRM system, support training of Sales team members and implementation of new processes in the CRM system;
• Work on projects related to improving systems and processes that contribute to the improved performance and efficiency of the field team to shorten the sales cycle and increase sales.;
• Support the Sales team requests to update CRM database (Veeva / SFDC), maintain data integrity by acting a gatekeeper and validating changes with third party databases;
• Process all data load requests on time into SFDC from any data source;
• Assist with the development and running of unit tests, end-to-end flow tests, and cross-browser testing for new implementations or features;
• Provide regular analysis of CRM platform usage;
• Producing monthly KPIs dashboard and provide insights on the drivers of KPI gaps;
• Support analysis of KPI gaps for monthly commercial and demand review meetings (CDR / CMR);
• Establish correlations between sales performance and activity to support the identification of best practices or gaps, and support sales team with reports needed for Action Plans;
• Drive the enhancement of KPIs Dashboard reports for Sales Leadership and DMs. Provide insights that will help the organization to make timely and effective commercial decisions;
• Collaborate with other teams (Sales / Marketing) and outside vendors (IQVIA) to export, import, and analyze data to / from the CRM system to enable the organization to make timely and effective commercial decisions;
• Support sales and marketing team to maintain compliant sample management and audit process;
• Support sample audit cycles and provide all required information requested by auditors from CRM systems.

Required Qualifications

Preferred Qualifications