Customer success manager Jobs in Etobicoke, ON
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Customer success manager • etobicoke on
Last updated: 17 hours ago
Job Title : Customer Succ Manageress.We are helping our client find an experienced Canadian based customer success professional to join.
The Enterprise Customer Success Managers (ENT CSMs) work with ...Show moreLast updated: 1 day ago
We are seeking a dynamic and dedicated Customer Success Manager to join our team.The ideal candidate will be responsible for fostering strong relationships with clients, ensuring their satisfaction...Show moreLast updated: 6 days ago
Join NRT Technology Corp as the Manager, Customer Success.The role reports to the Director, Customer Success and focuses on managing customer account initiatives, primarily customer account managem...Show moreLast updated: 28 days ago
RPS Real Property Solutions is a leading Canadian provider of outsourced real estate solutions including property valuations, business intelligence and mortgage-related services.We partner with fin...Show moreLast updated: 30+ days ago
At Certn were revolutionizing background screening with The Worlds Easiest Background Check fast global and powered by tech.
Were not about outdated processes and red tape.Were about innovation spe...Show moreLast updated: 5 days ago
We're seeking a Customer Success champion to service the North American customers of our highly successful SaaS platform.
You'll be joining a supportive, tight-knit, and highly committed tea...Show moreLast updated: 16 days ago
Get AI-powered advice on this job and more exclusive features.We believe everyone can be better with a coach.Coaching changes people’s lives.
It helps them be happier and more productive in their wo...Show moreLast updated: 17 hours ago
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products specializing in the delivery of Legal Practice Management software.
We are a fast-growing dynamic busines...Show moreLast updated: 15 days ago
Customer Success Manager – $76,500–$103,500 CAD | Full-Time.Vancouver, Calgary, or Toronto.If you're passionate about customer success, relationship building, and driving strategic growth, this rol...Show moreLast updated: 30+ days ago
Float is on a mission to simplify finance for Canadian businesses empowering them to eliminate complexity and unlock new opportunities.
Through our innovative platform Float enables businesses to st...Show moreLast updated: 30+ days ago
Our team-defined values guide how we show up for each other for our partners and for our customers : .We are seeking a Customer Success Manager (CSM) to partner with mid-market law firms to drive ret...Show moreLast updated: 30+ days ago
Jitterbit is a leading data, application, and process workflow automation solution.Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experie...Show moreLast updated: 22 days ago
Customer Success Manager page is loaded## Customer Success Managerlocations : Toronto, ONtime type : Full timeposted on : Posted Todayjob requisition id : JR113191As a CSM Team Customer Success...Show moreLast updated: 6 days ago
The Customer Success Manager will provide pre- and post-implementation consulting services to organizations to help our clients maximize value, solve problems and improve business efficiency in the...Show moreLast updated: 30+ days ago
Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company.Our proprietary brain health tools, including digital cognitive assessments and mental health questi...Show moreLast updated: 5 days ago
Provision is automating construction.We help contractors speed up their work, reduce risk, and eliminate errors that cost the industry more than $500B every year.
Our mission is to make construction...Show moreLast updated: 30+ days ago
The Customer Success Manager will provide pre- and post-implementation consulting services to organizations to help our clients maximize value, solve problems and improve business efficiency in the...Show moreLast updated: 22 days ago
The Customer Success Manager (CSM) is responsible for creating a positive experience for the customer, ultimately leading to renewal and long-term customer satisfaction.
To achieve this, the CSM und...Show moreLast updated: 5 days ago
Customer Success Manager Location : Toronto, ON (In-office minimum 4 days / week) Type : Full-Time About TitanFile TitanFile is the leading secure file sharing and client collaboration platform built f...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
BelcanToronto, ON, CanadaFull-time
- Promoted
Customer Success Manager
Confidential JobsToronto, ON, CAFull-time
- Promoted
Manager, Customer Success
NRT Technology Corp.Toronto, ON, CAFull-time
- Promoted
Customer Success Manager
MediumToronto, ON, CAFull-time
Customer Success Manager
CertnToronto, Ontario, CanadaFull-time
- Promoted
Customer Success Manager
AgencyAnalyticsToronto, ON, CanadaFull-time
- Promoted
- New!
Customer Success Manager
EZRAToronto, ON, CAFull-time
Customer Success Manager
ActionstepToronto, Ontario, CanadaFull-time
- Promoted
Customer Success Manager
School ResultToronto, ON, CAFull-time
Customer Success Manager
FloatToronto, Ontario, CanadaFull-time
Customer Success Manager
CaretToronto, Ontario, CanadaFull-time
- Promoted
Customer Success Manager
JitterbitToronto, ON, CAFull-time
- Promoted
Customer Success Manager
ServiceTitan, Inc.Toronto, ON, CAFull-time
- Promoted
Customer Success Manager
EquifaxToronto, ON, CAFull-time
- Promoted
Customer Success Manager
CreyosToronto, ON, CAFull-time
- Promoted
Customer Success Manager
ProvisionToronto, ON, CAFull-time
- Promoted
Customer Success Manager
KountToronto, ON, CAFull-time
- Promoted
Customer Success Manager
DoceboToronto, ON, CAFull-time
Customer Success Manager
TitanFile Inc.Toronto, ON, CAFull-time
Quick Apply
- Victoria, BC (from $ 82,500 to $ 187,892 year)
- Toronto, ON (from $ 74,326 to $ 181,905 year)
- Vancouver, BC (from $ 72,564 to $ 181,856 year)
- Old toronto, ON (from $ 73,649 to $ 181,809 year)
- Calgary, AB (from $ 83,236 to $ 181,748 year)
- St. John's, NL (from $ 75,000 to $ 180,914 year)
- Longueuil, QC (from $ 66,989 to $ 180,680 year)
- Vaughan, ON (from $ 61,600 to $ 179,903 year)
- Burnaby, BC (from $ 85,000 to $ 179,862 year)
- Ottawa, ON (from $ 81,500 to $ 179,839 year)
Customer Success Manager
BelcanToronto, ON, Canada1 day ago
Job type
- Full-time
Job descriptionManage a book of approximately 50 of our largest and most strategic global Enterprise accounts Ensure a seamless customer experience throughout the entire life cycle - from onboarding through engagement and renewal Manage the renewal process by navigating complex commercial terms and leading to on-time renewals which maximize net revenue retention Proactively drive customer adoption and mitigate retention risk Increase customer retention by conducting strategic check-ins, kick-off calls, and business reviews Accurately forecast renewal revenue for current and future quarters Engage in consultative discovery conversations to uncover account expansion opportunities and assist your Sales partners in converting those opportunities Prioritize accounts for strategic focus each quarter and build and execute account plans for those customers Meet key performance indicators around customer touch points, churn, customer satisfaction, renewal, and account expansion Partner effectively with cross-functional teams including Sales, Legal, Product, Order Management, Marketing, Finance, and Support Lead with a customer mindset and connect their key business pains to specific product benefits and value propositions Be the voice of the international customer internally to share product feedback and resolve customer challenges Drive customer advocacy, case studies, and partnership opportunities through stakeholder engagement and relationship building Participate in all enrichment and enablement activities as assigned Participate in special projects and additional responsibilities as needed 8+ years experience working in a customer-facing account management, sales or customer success role A strong understanding of customer success Experience managing a book of 50+ customer accounts Experience directly managing renewals, driving renewal strategy, and handling complex customer negotiations A customer-centric mindset and the ability to continuously connect customer"s business pains to specific product benefits and value propositions Experience creating and upleveling strategic relationships with key stakeholders Ability to prioritize a large but strategic book Excellent critical-thinking skills High commercial acumen and strong discovery skills Resiliency, adaptability, and experience thriving in a fast-paced environment Ability to work independently with a high sense of self-accountability and as part of a collaborative team Excellent verbal, written communication and presentation skills 2+ years experience in SaaS 2+ years experience using Salesforce You have SaaS experience. BA or BS degree or equivalent experience preferred. Experience selling internationally or outside of North American markets Worked with channel sales partners and familiar with the channel sales motion. Fundamental understanding of MEDDPICC methodology. Experience working in a remote-first environment
Job Description
Job Description
Job Title : Customer Success Manager
Location : Toronto, ON
Remote
- must be located in Canada
We are helping our client find an experienced Canadian based customer success professional to join
their growing international team.
The Enterprise Customer Success Managers (ENT CSMs) work with customers throughout their post-sales journey to make sure customers are successful
The ENT CSM for the international business will own a book of accounts within our globally-based segment, and build and expand relationships with these customers post-sale. The ENT CSM will be responsible for onboarding, driving product adoption and satisfaction, driving retention, managing complex renewals, and expanding our footprint within these international accounts.
This ENT CSM will also partner with our international sales counterparts to identify and execute growth opportunities within internationally-based accounts.
Essential Functions
Qualifications / Skills
PREFERRED :