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Customer service Jobs in Victoria, BC

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Customer service • victoria bc

Last updated: 8 hours ago
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Representative - Customer Service

Representative - Customer Service

Quincaillerie Richelieu Ltée / Richelieu Hardware LtdVictoria, Capital Regional District, CA
Full-time
North American leader and a change agent in a creative and dynamic industry.We are an importer, distributor, and manufacturer of specialty hardware and complementary products.Our customers – Over 1...Show moreLast updated: 8 hours ago
Customer Service - Work from Home

Customer Service - Work from Home

Spade RecruitingVictoria, British Columbia
Remote
Full-time
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
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  • New!
Customer Service Representative - Operations Department

Customer Service Representative - Operations Department

Proline Management Ltd.Langford, BC, CA
Full-time +1
Customer Service Representative - Operations Department.We are looking for a goal-oriented, motivated & organized customer service professional who has a passion for helping people live and grow to...Show moreLast updated: 8 hours ago
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Warehouse / Customer Service Representative

Warehouse / Customer Service Representative

The BrickVictoria, Capital Regional District, CA
Full-time
Do you believe in putting the customer first?.Do you love to solve problems and create solutions?.Do you love a physical job that will keep you busy?. The Brick is actively seeking to expand our tea...Show moreLast updated: 7 days ago
Customer Service Associate

Customer Service Associate

SaversVictoria, BC
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

TalentSphereVictoria, BC, Canada
Full-time
TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America.Our client is a manufacturer & distributor and carries one of the most com...Show moreLast updated: 30+ days ago
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Customer Service Technician

Customer Service Technician

fortisBCVictoria, Capital Regional District, CA
Full-time +1
Employment Status : Full-Time Regular.Short-term Incentive Eligible : Yes.Posting End Date : Open until filled.As the province’s largest energy provider with more than 100 years of knowledge and exper...Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

CB CanadaVictoria, British Columbia, Canada
Full-time
Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all.Our purpose is to make life accessible. Our compassion and knowledge set us apart.With ...Show moreLast updated: 30+ days ago
Insurance Customer Service - Bilingual

Insurance Customer Service - Bilingual

Arise Virtual SolutionsVictoria, British Columbia
Full-time
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r...Show moreLast updated: 30+ days ago
Customer service Coordinator

Customer service Coordinator

Randstad CanadaVictoria, British Columbia, CA
Part-time +1
Quick Apply
Are you a meticulous and proactive individual with a passion for ensuring smooth operations and a seamless customer journey? Are you looking for a rewarding temporary role in Victoria that offers g...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Domino's Pizza CanadaVictoria, BC, Canada
Full-time
Hot job opening, fresh out of the Oven!.The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smi...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

Savers / Value VillageVictoria, Capital Regional District, CA
Full-time +1
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show moreLast updated: 7 days ago
Customer Service Agent

Customer Service Agent

Top Level PromotionsSaanich, BC, ca
Part-time
We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive custome...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Savers / Value VillageVictoria, BC, Canada
Full-time +1
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulVictoria, Capital Regional District, CA
Full-time
Topaz Ave, Victoria, British Columbia V8T2M1 Canada.U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. The role involves providing exceptional service to custo...Show moreLast updated: 7 days ago
Customer Service Technician

Customer Service Technician

FortisBCVictoria, BC, CA
Full-time +1
Employment Status : Full-Time Regular.Short-term Incentive Eligible : Yes.Posting End Date : Open until filled.As the province’s largest energy provider with more than 100 years of knowledge and exper...Show moreLast updated: 13 days ago
Customer Service Rep (Bilingual) - Remote

Customer Service Rep (Bilingual) - Remote

Teladoc HealthVictoria, British Columbia
Remote
Full-time
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

Tim's FinancialLangford, British Columbia
Remote
Full-time
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate(Paints)

Customer Service Associate(Paints)

RONA+Victoria, BC, Canada
Part-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 21 days ago
People also ask
Representative - Customer Service

Representative - Customer Service

Quincaillerie Richelieu Ltée / Richelieu Hardware LtdVictoria, Capital Regional District, CA
8 hours ago
Job type
  • Full-time
Job description

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America : manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years?

Richelieu Hardware is looking for a Customer Service Representative at our Victoria, British Columbia location.

More specifically, the main responsibilities of the position are to

  • Kindly greeting and answering customer inquiries at our customer service counter.
  • Respond, communicate, and provide timely information by phone or email.
  • Assist customers by processing orders, product returns and claims, and picking orders as required.
  • Ensure exceptional service and customer satisfaction while delivering best–in–class experience.
  • Maintain showroom by keeping shelves stocked and faced, routinely cleaning displays, and ensuring floors and aisles are kept clear.

Requirements

  • Must be fluent and well‑spoken in the English language; French is an asset.
  • Experience working in a B2B environment in a sales role, at a contractor’s desk in a lumberyard, or one of the big box stores would be an asset.
  • Familiar with order entry processes and procedures (AS400).
  • Strong organizational and time‑management skills, accuracy, and the ability to prioritize workload.
  • Team player with excellent communication and interpersonal skills, confidence, and comfort with both telephone and in‑person contacts.
  • Self‑starter and willingness to take initiative.
  • Independent in carrying out daily tasks.
  • Intermediate‑to‑advanced working knowledge of Microsoft Office suite of programs (Outlook, Excel, Wood, etc.).
  • Efficient computer keyboarding skills.
  • Demonstrated flexibility to adapt to changes in procedures and job assignments.
  • Participate in training sessions on new products.
  • Experience in the cabinet & millwork or related industry considered an asset.
  • Experience in hardware distribution business considered an asset.
  • Able to lift 50 lbs.
  • Must be eligible to work in Canada.
  • The Ideal Candidate Is a Person Who…

  • Is extremely motivated to succeed and learn, passionate about providing exceptional customer service, willing to go the extra mile, maintains a positive and professional demeanor, works extremely well in a team environment, and is looking for a career and opportunities to grow.
  • What We Offer

  • A Canadian flagship : As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
  • A mature and stable company : With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
  • Continuous growth : With strong financial health, our business is constantly expanding, opening future opportunities for all.
  • Competitive compensation : We offer competitive base compensation based on the market.
  • Opportunity to become a shareholder : We believe in the involvement of our employees and offer them the opportunity to become shareholders.
  • Work‑life balance : We value a healthy and flexible work environment, allowing everyone to achieve a work‑life balance.
  • Quality products : We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
  • Opportunity to grow : We encourage career opportunities and continuing education for the professional development of our employees.
  • Are you interested in this position? We invite you to visit our corporate website at https : / / www.richelieu.com / emplois to submit your application. We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre‑selection process.

    Note that the masculine is only used to lighten the text.

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