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Customer service consultant Jobs in Montreal, QC

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Customer service consultant • montreal qc

Last updated: 5 days ago
Client service consultant

Client service consultant

Co-operatorsLaval (administrative region), QC, CA
Full-time
Join to apply for the Client service consultant role at Co-operators.This role is located in Quebec and requires proficiency in English on a regular basis. We are a leading Canadian financial servic...Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

Applied Industrial Technologies - CanadaLaval, QC, CA
Full-time
Représentant des ventes internes et du service à la clientèle.Applied Industrial Technologies est un distributeur de premier plan de roulements, de produits de transmission de puissance, de composa...Show moreLast updated: 18 days ago
Customer Service Clerk

Customer Service Clerk

Excel Personnel inc.Saint-Laurent, Quebec, Canada
Permanent
Our client, an industrial company, is looking for a Customer Service Clerk.Schedule : Monday to Friday, day shiftSalary : To be discussedWork location : Saint-LaurentDuties : - Receive, process, and ...Show moreLast updated: 30+ days ago
Client service consultant

Client service consultant

Co-operators GroupLaval (administrative region), QC, CA
Full-time
Employment Type : Regular Full-Time.Language : Bilingualism in English and French is required.Additional Information : This / these role(s) is / are currently vacant. We are a leading Canadian financial se...Show moreLast updated: 16 days ago
IT Service Consultant

IT Service Consultant

Compunnel, Inc.Montreal, Montreal (administrative region), CA
Full-time
We are seeking an expert-level IT Service Management (ITSM) Consultant for an 18-month assignment supporting multiple global ITSM initiatives. The consultant will work closely with global ITSM leade...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

FairstoneMontreal, Montreal (administrative region), CA
Full-time +1
Do you love exceeding people’s expectations?.Are you passionate about growing your career in the lending or automotive industry?. Are you a self-starter who can work independently?.Are you energetic...Show moreLast updated: 30+ days ago
Bilingual Customer Service

Bilingual Customer Service

Bilingual Staffing SolutionsMontreal, Montreal (administrative region), CA
Full-time +1
Location : Montreal, Quebec │ Salary Range : 50k-52k│ Hybrid / Remote│ Full-time permanent.Provide exceptional customer service by resolving inquiries, ensuring smooth order processing, and maintaining...Show moreLast updated: 18 days ago
Customer Service Representative

Customer Service Representative

BMOBrossard, Quebec, Canada
Part-time
Retail Banking Sales & Service.Are you interested in kick-starting a rewarding banking career?.Must be available at least 3 days per week (Monday to Saturday 9am - 5pm). Must be flexible for various...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Labour

Customer Service Labour

NorEast Services CorpMontreal, QC, Canada
Full-time +1
At 1-800-GOT-JUNK?, our motto is “Want More, Work Happy”.We hire happy people that enjoy our awesome team environment, enjoy variety, and are excited to grow their skills to become more...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

DistributionstoxBoucherville, Montérégie, CA
Temporary
L’agent(e) expérience client s’assure d’accomplir toutes les tâches relatives à sa fonction afin d’offrir une excellente expérience de service à nos partenaires internes et externes, contribuant ai...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Techo-BlocSaint-Hubert, QC, Canada
Full-time
We offer a competitive base salary between $60,000–$70,000, depending on your experience and skills!.At Techo-Bloc, we’re entrepreneurial innovators who take pride in rolling up our sle...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Fairstone BankMontreal, Montreal (administrative region), CA
Full-time +1
Customer Service Representative.Do you love exceeding people’s expectations?.Are you passionate about growing your career in the lending or automotive industry?. Are you a self‑starter who can work ...Show moreLast updated: 30+ days ago
Customer service coordinator

Customer service coordinator

OrakiMontreal, Montreal (administrative region), CA
Full-time +1
Customer Service Representative – ORAKI INC.We are a company specializing in the design and manufacturing of eco-friendly clothing and accessories. Our primary mission is to create our entire produc...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

EntainKahnawake, QC, Canada
Full-time
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change.By placing exciting, engaging and entertaining experiences at more fingertips than ever before....Show moreLast updated: 5 days ago
Customer Service Manager

Customer Service Manager

RB Global Inc.Montreal, Montreal (administrative region), CA
Full-time
La principale responsabilité du responsable du service à la clientèle consiste à superviser les processus administratifs liés aux enchères et à gérer les ressources humaines nécessaires au bon déro...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Arden Holdings Inc.Laval (administrative region), QC, CA
Full-time +1
High School Diploma or equivalent.We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an ac...Show moreLast updated: 18 days ago
Customer Service Representative

Customer Service Representative

ArdeneLaval, QC, CA
Temporary
Customer Service Representative.We are looking for a Customer Service Representative to join our team.This is a full‑time, temporary position for a maternity leave replacement.The working hours are...Show moreLast updated: 18 days ago
Customer Service Manager

Customer Service Manager

Walmart CanadaMontreal, Montreal (administrative region), CA
Full-time +1
About the role : Customer Service Manager.You will ensure compliance with Company programs while maintaining.Your responsibilities include confirming that. Coordinate Front End operations.Ensure comp...Show moreLast updated: 30+ days ago
Client service consultant

Client service consultant

Co-operatorsLaval (administrative region), QC, CA
7 days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Client service consultant role at Co-operators. This role is located in Quebec and requires proficiency in English on a regular basis.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team delivers on this strategy by prioritizing people, culture, and development opportunities to enable growth and service to clients and communities.

Our Distribution team aspires to be the leader in client engagement among Canadian insurers, providing a seamless and personalized client experience. The team is committed to delivering financial services solutions to meet clients’ unique needs.

As the Client service consultant in one of our Quebec locations, you will attract new business, meet or exceed sales targets, and provide excellent client care. You will support and develop agency / call centre operations through prospecting, client contacts, and sales activities, with a focus on Auto and Property insurance.

How You Will Create Impact

  • Selling auto and property insurance to clients by identifying insurance needs, proactively building a network that cultivates sales opportunities, and responding to cross-channel leads in a timely fashion.
  • Applying underwriting guidelines within current binding authority levels, providing quotes, and upselling / cross-selling other product lines through referrals.
  • Contributing to the overall sales growth plan by achieving individual sales, quality, and productive goals.
  • Providing exceptional client service by responding to inquiries and concerns, resolving complaints, and escalating matters appropriately.
  • Maintaining client retention by supporting referrals and effectively communicating, listening, and negotiating with clients who inquire about cancellation.
  • This position supports primarily non-French speaking clients located inside and / or outside of Québec and requires proficiency in English on a regular basis. The essential non-French duties are not assignable to adjacent or other team members.

How You Will Succeed

  • You influence change and are committed to continuous improvement to exceed client expectations.
  • You leverage critical thinking to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You’re an effective team player who shares knowledge to support peers.
  • To Join Our Team

  • You have one year of experience in an office environment.
  • You have some post-secondary education.
  • Knowledge of underwriting practices and home and auto insurance products is an asset.
  • Having the Personal lines Damage Insurance Licence delivered by l’Autorité des marchés financiers du Québec (AMF) is an asset.
  • Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.
  • What You Need To Know

  • This role operates in a call center environment with a high level of concentration required for extended periods.
  • Strict confidentiality with respect to employee records and other personal information.
  • You will be subject to a Criminal Record and Consumer History background check as a condition of employment if selected.
  • What’s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to well-being with health programs and a supportive culture.
  • Paid volunteer days to give back to your community.
  • A comprehensive total rewards package, including competitive salary, bonus, pension, and benefits.
  • Salary : Expected salary range $43,550 to $72,583. The final salary is determined by Co-operators in its discretion and may vary based on market conditions, location, knowledge, skills, qualifications, experience, and education. Employees may also participate in incentive programs and earn additional compensation tied to performance.

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