Customer service assistant Jobs in Edmonton, AB

We are seeking a dedicated and enthusiastic Remote Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and assistance in a variety of situations. Working remotely, you will have the flexibility to manage your time while ensuring that our customers receive timely and effective solutions to their inquiries. Your strong communication skills and ability to work independently will be essential in creating a positive experience for our customers. If you are passionate about helping others and are looking for a position that offers flexibility and growth opportunities, we would love to hear from you!

Responsibilities

• Resolve customer complaints and issues efficiently while maintaining a positive attitude.
• Provide detailed information about products, services, and policies to assist customers.
• Document customer interactions and process transactions accurately in our system.
• Follow up with customers to ensure satisfaction and gather feedback.
• Collaborate with team members to improve service processes and enhance customer experience.
• Stay up-to-date with product knowledge and company policies to provide accurate information.

Requirements .