Customer service agent Jobs in Gatineau, QC
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Customer service agent • gatineau qc
Last updated: 1 day ago
Retail Banking Sales & Service.Are you interested in kick-starting a rewarding banking career?.Must be available at minimum of 18 hours per week Monday to Saturday (9am - 5pm).Bilingualism consider...Show moreLast updated: 1 day ago
If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.
The people who work here are special, and that&...Show moreLast updated: 30+ days ago
Role : Customer Service Agent (bilingual)Rate : $20 / hour%vacation pay + statsTraining Hours : 8am – 4 pm (for 2 weeks) virtually training done on-site but Team Leads on the floor to assistTHEN - Hours...Show moreLast updated: 30+ days ago
With a commitment to innovation and service excellence, were rethinking the last mile to better serve customers.Learn more at gofor | deliver better Lets Deliver Better, Together.Under the general ...Show moreLast updated: 30+ days ago
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show moreLast updated: 10 days ago
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Work Language : English or French.
Hours : 36 to 40 hours per week.Show moreLast updated: 13 days ago
Role : Customer Service Representative.In-Office in Ottawa location (377 Dalhousie Street).OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE.
We believe that those who contribut...Show moreLast updated: 30+ days ago
Tired of the same routine or looking for a new professional path with more freedom and financial potential? AO Globe Life is the perfect place to transition your customer service, administrative, o...Show moreLast updated: 5 days ago
Secondary (high) school graduation certificate.Do you have experience working in this field?.Do you meet the language requirements listed in the job posting?.
Heures de travail : 38 hours per week.Show moreLast updated: 14 days ago
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts.
The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 20 days ago
Manpower has partnered with one of the leading companies, that is looking for a full-time Customer Service Representative for 12 Months contract.
Job Title : Customer Service Representative.Catharine...Show moreLast updated: 30+ days ago
Position : Customer Service Representative Location : Ottawa (Onsite) Job Type : Temporary We are seeking a motivated and enthusiastic Temporary Customer Service Representative to join our team in O...Show moreLast updated: 30+ days ago
Application Deadline : 02 / 20 / 2026 Address : 99, boulevard de l'Hopital Job Family Group : Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects.Identifies customer...Show moreLast updated: 5 days ago
Its fun to work in a company where people truly BELIEVE in what theyre doing!.Were committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy en...Show moreLast updated: 26 days ago
Job Description : \n\n Summary The Cashier team member 4776 Bank st in the Leitrim plaza works in a fast-paced environment that involves constant interaction with customers.This position requires del...Show moreLast updated: 17 days ago
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show moreLast updated: 30+ days ago
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.
The Company is expanding in our territo...Show moreLast updated: 30+ days ago
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- Abbotsford, BC (from $ 30,225 to $ 148,720 year)
- Surrey, BC (from $ 31,200 to $ 148,395 year)
- Regina, SK (from $ 29,738 to $ 68,250 year)
- Burlington, ON (from $ 29,250 to $ 59,000 year)
- Victoria, BC (from $ 32,175 to $ 58,012 year)
- Winnipeg, MB (from $ 25,838 to $ 57,044 year)
- Markham, ON (from $ 32,175 to $ 56,940 year)
- Kelowna, BC (from $ 29,143 to $ 56,560 year)
- Vancouver, BC (from $ 31,200 to $ 56,117 year)
- Windsor, ON (from $ 27,788 to $ 55,767 year)
Customer Service Representative
BMOOttawa, Ontario, Canada1 day ago
Job type
- Part-time
Job descriptionIdentifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and customer inquiries. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Escalates complex or unresolved customer situations to managers as required. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer's experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall customer experience. Contributes to business results and the overall experience delivered. May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules / limits & escalates when required. Broader work or accountabilities may be assigned as needed. No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment).
Application Deadline :
02 / 17 / 2026
Address : 4392 Innes Road
Job Family Group :
Retail Banking Sales & Service
Are you interested in kick-starting a rewarding banking career?
- Must be available at minimum of 18 hours per week Monday to Saturday (9am - 5pm)
- Bilingualism considered an asset (French / English)
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Qualifications :
Salary :
$34,750.00 - $47,250.00
Pay Type : Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.bmo.com / global / en / Total-Rewards
About Us
At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https : / / jobs.bmo.com / ca / en .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.