Customer relations manager Jobs in Edmonton, AB
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Customer relations manager • edmonton ab
Last updated: 2 days ago
AutoCanada, the largest publicly traded automotive group in Canada, is .Labour Relations and Compliance Advisor to work at .
This is your opportunity to get your foot in the door with an automotive ...Show moreLast updated: 30+ days ago
Canada’s premier utility contractor, as well as head of the.Group, the largest electrical power contractor in North America.
Valard has full-service capabilities for transmission, distribution, subs...Show moreLast updated: 3 days ago
FULL TIME MANAGER / SUPERVISOR EXPERIENCE JOB DESCRIPTION : Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-...Show moreLast updated: 3 days ago
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?.Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea ...Show moreLast updated: 2 days ago
Aon is currently recruiting for an Employee Relations Consultant to join our team.This can be virtual, hybrid or office based out of one of our Aon Canada office locations.The Employee Relations Co...Show moreLast updated: 30+ days ago
Senior Director, International Media Relations.Special Olympics Headquarters, Remote, Outside of United States.Brand, Communications & Content.
Vice President, International Media Relations and ...Show moreLast updated: 30+ days ago
Unleash Your Inner Hero : Become a Life-Changing Insurance Agent Are you ready to make a difference? As a Life Insurance Agent, you'll do more than just sell policies.
You'll protect families, secure...Show moreLast updated: 30+ days ago
Our client is searching for a Government Relations Advisor to join their team.This role will be responsible for supporting the company’s advocacy and regulatory initiatives by building relationship...Show moreLast updated: 5 days ago
Our client is searching for a Government Relations Advisor to join their team.This role will be responsible for supporting the company’s advocacy and regulatory initiatives by building relati...Show moreLast updated: 5 days ago
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Posted pursuant to Scotiabank's Special Measure Program under the Employment Equity Act and Can...Show moreLast updated: 30+ days ago
Reporting to the Manager of Labour Relations Policy and Legislation, the Labour Relations Senior Policy Analyst is responsible for advanced labour relations policy and project management work.You w...Show moreLast updated: 30+ days ago
Are you passionate about using data to drive impactful product decisions?.Customer Analytics Manager (Customer Lifecycle & Cross-Functional Analytics).
Business Analytics is part of the Business Ope...Show moreLast updated: 30+ days ago
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization.Here, you’ll build strong relationships and support critical industries that touch the li...Show moreLast updated: 30+ days ago
Stratégie de relations avec les employés : collaborer avec l’équipe Relations avec les employés pour élaborer et mettre en œuvre une stratégie de relations avec les employés qui contribue à l’attein...Show moreLast updated: 5 days ago
Gérer un territoire de clients commerciaux et de détail.Améliorer la satisfaction et la fidélité de la clientèle dans le territoire désigné tel que mesuré durant le NPS annuel.Signaler toute menace...Show moreLast updated: 30+ days ago
Store - EDMONTON-SHERWOOD PARK, ABDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain s...Show moreLast updated: 30+ days ago
Direct and control daily operations.Plan and organize daily operations.Manage staff and assign duties.Study market research and trends to determine consumer demand, potential sales volumes and effe...Show moreLast updated: 30+ days ago
Employee / Labour Relations Advisor.DND-EA-NAST-523415 National Defence - Assistant Deputy Minister (Human Resources – Civilian).
Cold Lake (Alberta), Edmonton (Alberta), Suffield (Alberta), Wainwri...Show moreLast updated: 30+ days ago
Labour Relations & Compliance Manager
AutoCanadaEdmonton, AB, CACA$140,000.00–CA$170,000.00 yearly
Indigenous Relations Advisor
Valard Group of CompaniesEdmonton, AB, CAFull-time
Quick Apply
Customer Service Manager - Remote Position
Globe Life AO National - Meaghan MaherEdmonton, AB, CARemote
Full-time
Quick Apply
Customer Success Manager
Crimson EducationEdmonton, Alberta, CAFull-time
Employee Relations Consultant
AonAlberta, CanadaCA$85,000.00–CA$93,000.00 yearly
Regional Customer Support Sales Manager
BrandtEdmonton, CA Brandt is currently seeking a Regional Customer Support Sales Manager for our Edmonton region.As key player in the growth and development of the product support program, the Regional Customer Suppo...Show moreLast updated: 26 days ago
Senior Director, International Media Relations
Special OlympicsAB, CACA$103,992.00–CA$122,343.00 yearly
Full-time
Customer Success Manager
American Income Life AO - Nasir ImodagbeEdmonton, AB, CAQuick Apply
- Promoted
Government Relations Advisor
RECRUITMENT PARTNERS INC.Edmonton, ABFull-time +1
Government Relations Advisor
Recruitment PartnersAlberta, CAFull-time +1
First Nation / Metis / Inuit - Senior Manager, Indigenous Procurement Relations
ScotiabankEdmonton, ABCA$62,773.00–CA$79,019.00 yearly
Labour Relations Senior Policy Analyst
Government of AlbertaEdmonton, AlbertaCA$74,127.00–CA$96,891.00 yearly
Full-time
Customer Analytics Manager (Customer Lifecycle & Cross-Functional Analytics)
JobberEdmontonCA$120,000.00–CA$140,000.00 yearly
Customer Experience Manager – AMRE
Amre Supply IncDowntown Branch,EdmontonCA$50,000.00 yearly
Full-time
Public Relations and Communications Advisor
Cuso InternationalEdmonton, CA This Volunteer Placement is Located in : .Please submit a Spanish Resume and Statement of Interest.Eligibility : Open to Canadian Citizens and Permanent Residents of Canada only.Cuso International in ...Show moreLast updated: 30+ days ago
Spécialiste, Relations avec les employés
Wawanesa InsuranceEdmonton, AB (Hybrid), CAFull-time
Bilingual Customer Support Manager
BramblesRocky View County, Alberta, CanadaCA$300.00 daily
Temporary PT Customer Experience Manager
MichaelsSherwood Park, 390 Baseline Rd Unit 338CA$39.95 hourly
Part-time
Customer satisfaction manager
Sun Granite & Stone IncSherwood Park, AB, CACA$42.00–CA$44.00 hourly
Permanent
Employee / Labour Relations Advisor
Treasury Board of Canada SecretariatEdmonton, AlbertaCA$87,147.00–CA$96,864.00 yearly
Labour Relations & Compliance Manager
AutoCanadaEdmonton, AB, CA30+ days ago
Salary
CA$140,000.00–CA$170,000.00 yearly
Job descriptionCase Management and ReportingOversee and meticulously document all labor relations and compliance cases using the company’s case management softwareEnsure timely and accurate updates of case statuses and help prepare detailed reports on case outcomes and trendsMaintain a well-organized case management system to support efficient case handling and comprehensive reporting Investigations Assist in conducting detailed, impartial investigations into a variety of employee complaints, fraudulent activity, harassment and code of conduct violationsSupport the gathering and analysis of evidence, interview relevant parties, and help compile thorough investigation reportsRecommend appropriate actions based on investigation findings and ensure prompt resolution of issues. Arrange follow up and updates post investigation for recommendation implementationMaintain accurate and confidential records of all investigations Labour RelationsAssist in the formulation and implementation of labour relations strategies and policiesSupport collective bargaining processes, including preparation for negotiations and drafting of collective agreementsAs needed, offer well researched quality advice and guidance to managers and employees on labour relations matters, including contract interpretation and dispute resolutionMonitor and analyze trends in employee relations and labour law to provide proactive management advice ComplianceHelp ensure compliance with Federal and provincial / territorial laws and regulationsHelp conduct regular audits and reviews of labour practices and policies to identify and mitigate compliance risksHelp develop and deliver training programs to educate managers and employees on compliance requirements and best practicesCollaborate with legal and regulatory bodies during compliance audits and investigations Advisory SupportServe as a point of contact for employees and managers seeking advice on labour relations and compliance issuesProvide support during disciplinary processes, ensuring actions are fair, consistent, and legally compliantAssist in the resolution of workplace conflicts and facilitate mediation sessions as needed Bachelor’s degree in human resources, Labour Relations, Law, or a related field Minimum of 2-3 years of experience in Human Resources, workplace investigations, labour relations, compliance, or a related field Bilingual French would be considered an asset In-depth knowledge of labour laws, regulations, and compliance requirements Excellent investigative and analytical skills, with keen attention to detail Proficiency in case management software and ability to generate comprehensive reports Strong interpersonal and communication skills, with the ability to handle sensitive situations with discretion and professionalism Proven ability to work independently and collaboratively in a fast-paced environment
AutoCanada, the largest publicly traded automotive group in Canada, is NOW HIRING a Labour Relations and Compliance Advisor to work at our Home Office in Edmonton, AB! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America!
What’s in it for you?
- Performance bonus up to 10% based on individual and company performance
- Comprehensive medical, dental, and vision coverage
- Company provided Employee and Family Assistance Program
- 5-days flex leave
- Opportunities for professional development as per the AutoCanada Employee Education Assistance policy
- Full reimbursement for relevant certifications and memberships
- Options for flexible scheduling and remote work, subject to role requirements
- Eligibility for AutoCanada Employee Vehicle Purchase Plan after 1 year employment
- Eligibility for AutoCanada Wellness Incentive Program after 1 year employment
- Multiple company paid events each year
- Corporate rate discounts (Telus, Bell / Rogers, Goodlife Fitness), and many more perks
Overview :
The Labour Relations and Compliance Advisor plays a pivotal role in supporting the organization's labour relations and compliance functions as part of the AutoCanada People & Culture team. This position is chiefly responsible for administration of caseload and generating reports using the company’s case management software, assisting in workplace investigations, ensuring compliance with labour laws and regulations, and supporting the development and implementation of labour relations strategies. The advisor will collaborate closely with the Manager of Labour Relations and Compliance to prepare comprehensive responses to demand letters and Human Rights complaints. This role demands a proactive and meticulous individual capable of managing complex cases, assisting in thorough investigations, and contributing to the continuous improvement of labour relations and compliance practices within the organization.
Your day to day :
To apply you’ll need :