Customer care Jobs in St. John's, NL
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Customer care • st john s nl
- Promoted
Registered Nurse - Virtual Care
FonemedSaint John's, NL, CanadaCustomer Service Representative
U-HaulSaint Johns, NewfoundlandCustomer Service Associate
Savers / Value VillageSt. John's, NL, CACustomer Service Associate
SaversSt. John's, NLCustomer Experience Specialist — Banking Solutions
TD BankSan Juan de Terranova, Terranova y Labrador, CACustomer Service Representative - Remote
American Income Life Insurance CompanySt. John's, NL, CA- Promoted
Customer Service Associate
Savers / Value VillageSaint John's, NL, Canadanail care technician
Yes B'Y Nails LTD.St. John's, NL, CAHearing Care Practitioner
Audiology OnlineSt. John's, NL, CanadaRetail Customer Service Supervisor
PetSmartSan Juan de Terranova, Terranova y Labrador, CA- Promoted
Customer Service - Work from Home
Spade RecruitingMount Pearl, Newfoundland and LabradorHearing Care Practitioner
GN GroupSan Juan de Terranova, Terranova y Labrador, CACustomer Service Representative - Remote
Tim's FinancialSt. John's, NewfoundlandWork from Home Customer Service
CB CanadaSt. John's, Newfoundland and Labrador, CanadaCustomer Service Rep Survey Assistant
TowardJobsSaint John's, Newfoundland and Labrador, Canada(CAN) Customer Service Manager
Walmart Canada CorpMount Pearl, NL, CACustomer Service Specialist
PAL AerospaceSt. Johns, NL, CAElder Care Provider
ElderCare.comLogy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador, CanadaASSET CARE TEAM LEADER
Molson Coors Beverage CompanySan Juan de Terranova, Terranova y Labrador, CARegistered Nurse - Virtual Care
FonemedSaint John's, NL, Canada- Full-time
Job Description
Job Description
Virtual Care Registered Nurse
Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line . Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24 / 7 / 365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available at this time.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support to callers that could include suicide, addictions and crisis intervention
- Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
- Promptly complete confidential medical records as per company documentation standards
- Provide clear and concise information and direction during patient encounters
Qualifications
Why Work With Us
With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
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