customer service agent

Education

• Secondary (high) school graduation certificate

Computer and technology knowledge

• MS Excel
• MS Windows
• MS Word
• MS PowerPoint
• MS Office
• Social Media

Type of experience

• Call centre

Area of specialization

• Communications
• Technical support

Specialization / experience (business sales and services)

• Distribution

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Hand-eye co-ordination
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 to 35 hours per week