Our client is seeking a seasoned claims professional to join their team. You'll be responsible for handling a variety of claims, from small to complex, and ensuring our clients receive top-notch service throughout the process. This role is remote, however you must be located in or around the Edmonton area (within a 2 hour radius).
Key Responsibilities :
Investigate and manage claims.
Advise clients on claim processes and dispute resolution.
Review and analyze claims data.
Train and mentor junior staff.
Maintain strong relationships with insurers and adjusters.
Qualifications :
3+ years of claims experience
Strong understanding of insurance principles and regulations.
Excellent communication and problem-solving skills.
Proficiency in relevant software (e.g., Agency Manager, Policy Works).
Insurance designations (FCIP, CIP, CRM, or CAIB) preferred.