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Crm manager Jobs in North York, ON
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RQ07926 Software Developer - CRM
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MundipharmaToronto, CA- Full-time
Job Title : CMR Manager
Location : Toronto
Job type : Permanent
Role summary
Reporting to the Senior Director, Marketing & Commercial Operations, the CRM Manager will be the primary person responsible for management of the CRM system (Veeva), while also working closely with other members of the Commercial Operations Team (Salesforce Effectiveness (SFE) Manager and Business Analyst) to assess and optimize field force performance and overall commercial effectiveness. Data analysis, dashboard creation and other analytical tasks that support strategic decisions are critical aspects of this role.
Key responsibilities
CRM Management :
- Primary person responsible for management of the CRM (Veeva) system.
- Works in close collaboration with the Field Force, Sales Management, Marketing, Medical, Compliance and others on tasks such as : report generation, call entry management, even management, DCRs, etc.
- Manages and optimizes the Consent Capture process
- Works in close collaboration with global colleagues to share best practices
SFE Partnership / Support :
Ensures field force structure optimization, builds target lists and manages the process related to Cycle planning
Commercial Cross-functional Partnership :
What you’ll bring
What we offer in return
Diversity and inclusion
Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do, as we focus on making a positive difference for our customers and their patients.
About Elvium
We are a pharmaceutical company passionately committed to improving the health and quality of life of Canadians through innovative medicines in specific therapeutic disease areas of need and importance. We are driven to be leaders in the innovative life science space, offering treatment solutions to fill unmet medical needs for ocustomers. Elvium Life Sciences focuses in the areas of CNS (ADHD), cancer supportive care and ophthalmic conditions. We strive to deliver the highest level of innovation to the forefront, while keeping the health and safety of our customers a top priority. Elvium Life Sciences is a member of the Mundipharma network of independent associated companies.
For more information visit www.elvium.ca