Content writer Jobs in Etobicoke, ON

BIMM is booming, so we're looking for a Technical Writer ( Content Designer) to join our team!

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We've helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients' business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

Who we're looking for

The Technical Writer (Content Designers) helps enrich user experience by providing context and meaning to our clients' web pages while championing brand personality. The ability to collaborate with Research, UX, UI, and Production teams—across various shared platforms and outputs—is critical to the role.

The Technical Writer's (Content Designer) role has a significant impact on improving the user experience by providing context, meaning, and brand personality to client web pages and other digital content.

Our Experience Design (XD) department offers end-to-end product and service design, with in-house practices including Research, UX, UI, and Content.

The Technical Writer (Content Designer) collaborates closely with these teams to provide thoughtful and strategic content that enhances user experiences and elevates client products and brand experiences.

Responsibilities

• Shadow and contribute to Content Design projects by taking on actionable tasks, consolidating and reviewing inputs, and collaborating heavily with teammates and practice leads.
• The key area of focus is on "learning by doing". Active participation in as many teamwide and client-based touchpoints as possible is key to enhance UX and produce high-quality content
• Collaborate with Research, UX, UI, and Production teams to enrich the user experience and champion brand personality.
• Create content for interface language, educational materials, naming, and information architecture, adhering to established content guidelines on voice, tone, grammar, and inclusive language.
• Help maintain Content Guidelines for clients under the guidance of the Content Design Lead and with the support of the Creative team.
• Work closely with designers and use industry-leading tools like Figma to ensure meaningful and useful content delivery.
• Produce production-ready copy decks efficiently, occasionally adapting variations for alternative or localized content.
• Act as an organized and adaptable team member, thriving in highly collaborative, cross-functional product teams.

Requirements

Nice to haves

What's in it for you?

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment / interview process is required and we will work with you to make sure your needs are met.