Clinical systems analyst Jobs in Hamilton, ON

Clinical Application Analyst

Reporting to the Manager, Clinical Applications, the Application Analyst performs a variety of duties related to the implementation, development, and day‑to‑day support of Hospital Information System (HIS) application(s) and custom computer applications.

This position includes responsibility for the efficient design, build, testing and maintenance of HIS application(s). The analyst liaises with end users and consults with Informatics Specialists and Senior Application Analysts to analyze requirements, identify potential solutions, assess feasibility considering technology, budget and user needs, and recommend solutions.

The Application Analyst will learn and support assigned HIS application(s), recommend future enhancements, and investigate / correct problems to optimize application use and improve business processes.

Responsibilities

• Analyzes and reviews enhancement requests for compatibility, adherence to operating guidelines, and performs integration testing.
• Analyzes system capacity and modifies procedures to solve problems, ensuring applications and information systems offer the highest reliability and performance.
• Provides technical expertise and assistance in re‑configuring, testing, developing, installing, tuning, upgrading, and maintaining department‑specific applications.
• Provides technical guidance for evaluation of HIS software applications.
• Supports Digital Solutions and hospital project initiatives; provides configuration changes, system testing, and prepares documentation of change specifications, participating in go‑live support.
• Reviews and discusses business problems with end users, developing flow charts, SBARs, and functional specifications to translate business requirements into technical requirements.
• Prepares and presents application status and ad‑hoc reports, creates test plans, analyzes test cases, identifies issues, escalates them to appropriate teams, and assists management in interpreting available information.
• Creates and maintains documentation on the HIS application(s) and troubleshoots issues, including changes in build, creation of functional design documents, and other relevant documents for end users.

Qualifications

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply with and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier‑free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

Application deadline : December 16, 2025 (Applications must be received online by 12 : 00 midnight on the closing date).

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