Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date : 12 / 27 / 2024

Introduction

We are seeking a Repairs Center Coordinator to join our team. You will be responsible for handling the day-to-day administrative functions of the Canada repairs business provided by Metso. The primary focus is on the seamless progression of Repairs from quotation to billing utilizing the key tools of Repairs including Repairs Management Solution and SAP. In this position, you will report to Director, Professional Services.

This position is mainly located in Sudbury, ON but we are happy to offer flexible working arrangements, including hybrid options.

Team you belong to

You will join a team of repair experts and coordinators committed to providing quality service to our clients who are enthusiastic about delivering high-quality, timely repairs and maintenance that aim to ensure customer satisfaction and operational quality. We are currently building an efficient workflow system and coordinating repair schedules and inventory logistics to ensure that all service requests are completed on time and to the highest standards.

What You’ll Do

• Complete Repair Orders :   Ensure safe and profitable completion.
• Manage SAP Items :   Oversee stock, quotations, order entry, tracking, and parts management.
• Generate Purchase Orders :   Handle both internal and external service orders.
• Collaborate with Sales Force :   Create cases for opportunities, part pricing, and acquisition.
• Process RFQs :   Ensure timely and accurate processing.
• Cost Collection & Invoicing :   Finalize costs, close orders, and request invoicing.
• Accounts Receivable Management :   Receive incoming parts for repairs.
• Review Costs & Margins :   Review and analyze repair project finances.
• Coordinate Resources :   Assist with manpower, equipment, and supplies for jobs.
• Support Processes :   Uphold repair service processes and procedures.
• Utilize RMS Tool :   Develop the Repairs Management Solution tool.
• Work with Project Managers :   Ensure timely and budget-friendly execution.
• Day-to-Day Operations :   Support the operations of assigned repairs personnel.

Who You Are

What's in it for you

Get in touch

Hiring Manager :  Alex Vanags