Working in a Beltone clinic, your primary role will be to manage the patient process by testing and fitting prospective clients, ensuring a steady flow of repeat and referral business. You will also be required to deliver a consistent, high quality customer experience based on Beltone’s best practices and policies.
This opportunity is for you if you enjoy :
working in a highly professional environment while helping people improve their lives;
a flexible, team-oriented work environment, working with leading-edge technology;
opportunities for continued professional growth.
Responsibilities include :
Examination and evaluation of human hearing relating to hearing acuity, sensitivity and communication disorders;
Recommendation and fitting of hearing instruments;
Industrial hearing protection screening and fitting of hearing protective ear molds;
Rehabilitation advice and guidance to people with hearing loss, including post-fitting services to patients and referrals to medical practitioners where needed;
Maintaining patient records and case histories;
Working closely with Hearing Care Coordinator as a team;
Repairing hearing instruments and accessories when appropriate;
Maintaining records of equipment calibration, ensuring equipment is in working order;
Ensuring accurate completion of all internal and third-party forms;
Monitoring and documenting sales, repairs and credits; assisting in marketing activities as required.
Qualifications :
Licensed Hearing Instrument Specialist as per the provincial requirements
Previous dispensing or fitting experience an asset