Position Overview
Working in a Beltone clinic, your primary role will be to manage the patient process by testing and fitting prospective clients, ensuring a steady flow of repeat and referral business.
You will also be required to deliver a consistent, high quality customer experience based on Beltone’s best practices and policies.
This opportunity is for you if you enjoy :
- working in a highly professional environment while helping people improve their lives;
- a flexible, team-oriented work environment, working with leading-edge technology;
- opportunities for continued professional growth.
Responsibilities include :
- Examination and evaluation of human hearing relating to hearing acuity, sensitivity and communication disorders;
- Recommendation and fitting of hearing instruments;
- Industrial hearing protection screening and fitting of hearing protective ear molds;
- Rehabilitation advice and guidance to people with hearing loss, including post-fitting services to patients and referrals to medical practitioners where needed;
- Maintaining patient records and case histories;
- Working closely with Hearing Care Coordinator as a team;
- Repairing hearing instruments and accessories when appropriate;
- Maintaining records of equipment calibration, ensuring equipment is in working order;
- Ensuring accurate completion of all internal and third-party forms;
- Monitoring and documenting sales, repairs and credits; assisting in marketing activities as required.
Qualifications :
- Licensed Hearing Instrument Specialist as per the provincial requirements
- Previous dispensing or fitting experience an asset
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