Education

• No degree, certificate or diploma

Work setting

• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Word processing software
• Electronic mail
• MS Outlook
• MS Windows

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Do you have previous experience in this field of employment?

Experience

• 1 to less than 7 months

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Team building opportunities