Clinic manager Jobs in Burnaby, BC

MedSpa Partners Inc. is a group of Canada's leading Medical Aesthetics clinics, providing world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.

Our core values are : RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY

We are looking for a highly motivated and dynamic individual to fill the role of Medical Aesthetic Office Manager. The ideal candidate is a passionate people person who can roll up their sleeves and adapt to changing situations. They have a strong sense of self, a positive attitude, and are committed to service excellence.

Responsibilities :

• Achieve budgeted sales, sales increase, and EBITDA targets.
• P&L management and monthly reporting with the MSP Team.
• Work with Regional Relationship Director to obtain best practices and achieve sales targets.
• Partner with medical physicians to promote efficiencies and evolve the practice.
• Manage MSP promotions within the clinic.
• Liaise with department leads and Regional Relationship Director to execute and implement all national marketing initiatives, local marketing programs, and in-clinic promotions.
• Work with MSP marketing team members on all digital channels, lead generation, and advertising campaigns.
• Recruitment and selection of team members.
• Ongoing training and coaching of team members.
• Encourage and perpetuate clinic culture through effective leadership.
• Conduct mid-year and year-end performance appraisals of all team members.
• Regular (monthly) one-to-ones are conducted and documented for all team members.
• Facilitate daily communication – daily stand-up meetings, communication boards.
• Ensure the clinic adheres to all legislative and government guidelines.
• Implement and adhere to the Health and Safety policies and procedures outlined in the MSP standards handbook.
• Lead and execute the MSP premiere service model.
• Meet or exceed MSP patient satisfaction goals.

Requirements :

The ideal candidate has led, coached, and challenged a team of established professionals. They can inspire a positive and collaborative environment, are solution-oriented, and have a creative mind. They are an "on the spot thinker" who can problem-solve efficiently and have a deep respect for themselves and others.

What We Offer :

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