Client success manager Jobs in Penticton, BC

HearingLife Canada

HearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

At HearingLife we are the Modern Hearing Care Professionals : Our Purpose is to provide Life-Changing Hearing Health with a Mission of Helping More People Hear Better. Are you a hearing healthcare practitioner that enjoys leading conversations, exploring new frontiers, taking initiative, and helping more people hear better? Are you searching to be part of a team that focuses on client centred care and offers a wide range of technologically advanced hearing products? If you are passionate about utilizing your skills to change client’s lives - then we would love to hear from you

How you will Make an Impact

As a valued member of our team, you will build positive and collaborative relationships throughout the hearing journey for both the clients we service and the teams you will work with. You will join a strong nation network of modern hearing care professionals who make a positive impact on the day to day lives of Canadians.

Reporting to our Clinic Manager / Regional Manager, you will be responsible for delivering excellent client care demonstrated by performing the following duties and responsibilities :

• Complete audiological assessments
• Assistive Listening Device recommendations
• Hearing instrument evaluations
• Hearing instrument fittings and dispensing
• Regular client follow-up and hearing instrument rechecks
• Cerumen management (if within scope of practice)
• Counselling and Aural Rehabilitation
• Diagnostic testing for an ENT (if applicable)

What You Will Need

Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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