Client relations manager Jobs in Edmonton, AB
Manager, Intergovernmental Relations
Government of AlbertaEdmonton, Alberta
Labour Relations & Compliance Manager
AutoCanadaEdmonton, AB, CA
Private Client Advisor
Staffing In MotionEdmonton (Kaskitayo), AB, ca
Employee Relations Consultant
AonAlberta, Canada
Client Success Manager- Entry Level
American Income Life AO - Jesse WongEdmonton, AB, CA
Client Success Manager
Globe Life - Kelechi AneleEdmonton, AB, CA
Client Solutions Manager
GallagherEdmonton, AB
Client Support Representative
American Income Life AO - Kelechi IkpeawujoEdmonton, AB, CA- Promoted
Client Relations Specialist
AO GLOBELIFEEdmonton, AB, Canada
Virtual Client Relationship Manager
AO Globe Life - Asabe SalihuEdmonton, AB, CA
Manager - Tax - Private Client Services - Edmonton
Ernst & YoungEdmonton, AB
Manager, Client Care - Remote
Aurora CannabisAlberta, Canada
Client Executive, Commercial Client Care
Acera InsuranceEdmonton, AB, CA
Client Success Associate
AO Globe Life - Lauretta BawoEdmonton, AB, CA- Promoted
Remote Spécialiste relations avec la clientèle bilingue
Randstad CanadaEdmonton, Alberta, CA
Client Advisor
RBC - Royal BankEdmonton, AB
Manager / Senior Manager, Indigenous Client Services
KPMG-CanadaEdmonton, Alberta, Canada
Client Services Representative
Somrav Marketing SolutionsEdmonton, AB, CALabour Relations Manager
CNEdmonton, Alberta, CA- Full-time
At CN, everyday brings new and exciting can expect an interesting environment where you’re part of making sure ourbusiness is running optimally and safely―helping keep the economy on track. Weprovide the kind of paid training and opportunities that long-term careers arebuilt on and we recognize hard workers who strive to make a difference. Youwill be able to thrive in our close-knit, safety-focused culture workingtogether as ONE TEAM. The careers we offer are meaningful because the work wedo matters. Join us!
JobSummary
The Labour Relations Manager isresponsible for collaborating with leaders to identify and preparearguments to defend the company’s position on Labour Relations (LR) issues. Therole establishes, maintains, and fosters a solid working relationship withunion representatives, colleagues and clients to promote a cooperative andeffective LR climate.
MainResponsibilities
LabourRelations
- Actas a partner to leaders by providing knowledge of how to properly handle LRissues, and provide advice on resolution
- Interpretclauses in the collective agreement and apply them tactfully to ensureeffective and informed decision-making
- Collaboratewith the business to identify and prepare arguments to defend the company’sposition on LR issues
- Offeran assistance to line management in grievance handling and administration ofcollective agreements and all other corporate policies applicable to unionizedemployees with a particular focus on outreach and education with CN first linesupervisors
- Holdmeetings with union representatives to resolve grievances before proceeding toarbitration
- Prepareand present grievances at arbitration
- Prepareand conduct training on assorted LR matters such as collective agreementinterpretation and application, Canada Labour Code, attendance, discipline andeffective conflict resolution
- Managepeople to drive and influence change efforts and create opportunities toinvolve others in the management of change
- Developsynergies between teams in order to improve performance and embrace team overself mindset
- Developand align organization on an inspiring functional vision, deliver messages withimpact and engage people so they provide their best work, while ensuringunderstanding of complex information by different audiences
- Provideresources that are aligned with employee’s career interests through projectsand development opportunities
WorkingConditions
The role has standard workingconditions in an office environment with a regular workweek from Monday toFriday. Due to the nature of the role, the incumbent must be able to meet tightdeadlines, handle pressure and manage stress. The role requires regular monthlytravel (up to 25%), and may be required to respond to client inquiries outsideof the regular workweek
Requirements
Experience
Labour Relations
Education / Certification / Designation
Competencies
TechnicalSkills / Knowledge
This position is posted as agrade 7. For internal candidates, note that the grade level of the position mayadjust based on the employee's experience.