Client advisor Jobs in Vaughan, ON

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join our dynamic team as a Network Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.

We are seeking a highly skilled professional to join our team as a Network Advisor. In this role, you will collaborate with customers to develop comprehensive Network Strategies and technology roadmaps that align with their business objectives and technological requirements. Your responsibilities will also include advising on best practices for architecture, design, and deployment.

You will posses a deep understanding designing, implementing, and maintaining network solutions for our clients. This role requires a deep understanding of networking technologies, strong problem-solving skills, and the ability to communicate complex technical information effectively.

You will establish and maintain strong relationships with customers, serving as a trusted advisor and providing strategic insights and recommendations that drive customer success.

In this role, you will assist the sales team in pre-sales activities, including defining the scope of work, preparing proposals, and conducting solution demonstrations. You will engage with potential customers to understand their needs and tailor solutions that meet their requirements. Leading and delivering consulting engagements, ensuring high-quality outcomes and customer satisfaction, and providing post-implementation support are also key aspects of this position.

As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.

Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Job Qualifications

Experience :

5+ of experience in network design and implementation.

In-depth knowledge of networking protocols and technologies (e.g., TCP / IP, DNS, DHCP, VPN, VLANs).

Proficiency in network hardware (e.g., routers, switches, firewalls).

Strong analytical and troubleshooting skills

Education :

Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is considered an asset.

Certifications :

CCNA, CCNP, CompTIA Network+, Wireless Network Professional (CWNP) or equivalent certifications are preferred.

Preferred Qualifications :

Network Design and Architecture : Understanding how to design and plan network infrastructure, including topology, hardware, and software requirements.

Routing and Switching : Knowledge of how data is directed through networks using routers and switches, including protocols like OSPF, BGP, and VLANs.

Network Security : Implementing and managing security measures to protect the network from threats, including firewalls, VPNs, intrusion detection systems (IDS), and encryption.

Wireless Networking : Setting up and managing wireless networks, including knowledge of Wi-Fi standards, access points, and wireless security.

Network Troubleshooting : Diagnosing and resolving network issues using tools like ping, traceroute, and network analyzers.

IP Addressing and Subnetting : Understanding IP addressing schemes, subnetting, and network address translation (NAT).

Network Monitoring and Management : Using tools to monitor network performance, manage network devices, and ensure network reliability.

Cloud Networking : Knowledge of networking in cloud environments, including services from providers like AWS, Azure, and Google Cloud.

Virtualization : Understanding network virtualization technologies, such as virtual LANs (VLANs) and virtual private networks (VPNs).

Automation and Scripting : Using automation tools and scripting languages (e.g., Python) to automate network tasks and improve efficiency.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.