Claims Jobs in Fredericton, NB

About the role

Location : Work from home (must be in Canada)

Like WCG you believe in the power of work to transform lives. As Claims Specialist youll be responsible for answering client telephone inquiries about their claims processing claims and invoicing Veterans Affairs Canada. This is a customer service and clerical role that will suit a detail-oriented individual who is willing to learn. This position requires a high level of confidentiality pertaining to client records and financial information.

What youll do

• Work with the User Support Team to resolve participant claim issues by responding to questions and resolving tickets in our ticketing system
• Provide back up for User Support Team as needed answering calls from participants and service delivery staff
• Process client claims and service provider invoices in case management system accurately and ensures contractual and legislative requirements are met
• Review process and invoice all RSVP services to the contractual standard as needed
• Provide quality assurance for claims / invoices processed by other Claims Specialists
• Answer inquiries from field staff regarding claims and other administrative questions via phone and secure message
• Prepare cheques and EFT payments
• Filing mailing scanning and other administrative tasks

Qualifications : What you bring

For complete job requirements see the full Job Description here.

Additional Information :

What we offer

ICRSVPADMIN

Diversity Equity Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canadas diverse population. We actively work to attract develop and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible barrier free recruitment and selection process. If contacted for an employment opportunity please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you dont quite have the above credentials but feel passionate about this role and your ability to do it successfully please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Remote Work : Employment Type :

Full-time

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Experience : years

Vacancy : 1