Centre d • Canada
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Description du poste
Au sein d’une compagnie en pleine expansion et relevant du Directeur du service à la clientèle, le superviseur du centre d’appels est responsable des agents, de veiller au bon déroulement des opérations ainsi que de la performance de l’équipe.
Il est appelé à encadrer et motiver l’équipe en les conseillant, les coachant et par l’entremise d’une rétroaction régulière afin d’atteindre les objectifs de travail. Il supporte les opérations et gère les situations plus complexes.
Ce dont vous êtes responsable :
Qualifications
Ce que nous offrons :
Informations complémentaires
Ce que nous offrons :
American Iron & Metal et ses filiales offrent l’égalité des chances à tous. Seuls les candidats retenus pour une entrevue seront contactés.
