Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Retail service establishment
• Shoe store

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and / or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people
• Retail salespersons and sales clerks

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Efficiency
• Hardworking
• Positive attitude
• Quick learner
• Time management
• Efficient interpersonal skills
• Organized
• Patience

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities