Call center Jobs in Brossard, QC

Overview

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.

What you will do

Team Management :

Supervise and manage a team of 4 employees dedicated to coordinating events at the conference center.

Lead daily service meetings with the team to ensure all tasks are assigned and goals are met.

Hire temporary staff (agency) for certain events.

Budget Management :

Manage the American Express card, including closing accounts and tracking expenses.

Supervise billing and cost tracking related to alcohol during events.

AMEX invoice scans : AMEX invoice management.

Accurately track and manage alcohol-related transactions.

Ensure all transactions are properly recorded and billed in accordance with company policies.

Event Management :

Coordinate operations during events to ensure quality service.

Perform quality checks to maintain high standards.

Supervise staff and coordinate activities during events to ensure smooth running of meetings and events.

On-site presence : Room layout.

Mounted bar.

Server briefing.

Customer request management :

Be the direct link to the customer for their requests and manage the budget associated with the request.

Assist customers in their choices of snacks, drinks, and other materials.

Write the technical sheet for the internal team.

Required qualifications :

Previous experience in managing a conference center.

Attention to detail and ability to maintain high quality standards.

Flexibility and ability to work under pressure in a high-volume environment.

What you bring to the role

• Previous experience in managing a conference center.
• Attention to detail and ability to maintain high quality standards.
• Flexibility and ability to work under pressure in a high-volume environment.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.