Job Description

Our government client is seeking a skilled Business System Analyst to provide business and system analysis for the Planning, Property & Development Department’s Digital Permit Initiatives.

Roles and Responsibilities

• Eliciting, analyzing, documenting, and validating customer requirements via workshops, site visits, workflow storyboards, and other methods for the new addition to Permits Online Platform and the manual process digitalization in Amanda.
• Gathering usability requirements, performing usability evaluations and creating UX design for Amanda and Permits Online Platform units.
• Creating functional and non-functional requirements documents, UI specifications, UI screen design (wireframes and visual design), user stories, etc. for the new Permits Online Platform.
• Communicating changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Managing and tracking the status of requirements throughout the project lifecycle; enforcing and redefining as necessary.
• Coordinating user acceptance testing and transition to production activities

Qualifications and Skills :

Nice-to-Haves

meetings with stakeholders at all levels in the organization