Business process manager Jobs in Airdrie, AB

THE COMPANYSeaboard Transport Group of Companies (Seaboard)Founded over 60 years ago, Seaboard is a privately-held organization comprised of numerous transport brands operating across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety, and Innovation. The company has grown by providing exceptional service to clients in the petroleum and chemical industries. In recent years, Seaboard has expanded its service offerings to include rail-to-truck and truck-to-rail transload services, as well as bulk storage solutions for dry and liquid products. Seaboard’s culture is built on high standards of safety, environmental stewardship, quality management, education and training, technology, and continuous improvement.THE OPPORTUNITYReporting to the Vice President of Business Development, the Business Development Manager will lead the organic growth of the Petroleum division, focusing primarily on the Western region. This role involves securing new customer accounts, expanding existing relationships, and maintaining strong connections with key accounts. The Business Development Manager will collaborate closely with the Operations and Business Development leadership teams to achieve revenue, profitability, and strategic objectives.KEY RESPONSIBILITIES & ACCOUNTABILITIESLead the development of business within the Petroleum division, with a primary focus on the Western region.Create and maintain a sales funnel; review performance weekly / monthly against targets.Develop and present value propositions, including rate proposals, operating plans, and service commitments.Manage relationships with key decision-makers at Tier II customer accounts.Address and resolve customer service concerns promptly.Develop sales plans and growth strategies in collaboration with the VP of Operations and VP of Business Development.Collaborate with Operating Teams to balance capacity and demand, ensuring revenue and profitability targets are met.Partner with the collections team and customers to meet Accounts Receivable targets.Represent the company at key industry events as required.Gather market intelligence to inform competitive strategies.Assist with commissioning new sales and onboarding new accounts.Participate in business leadership meetings and reviews.Contribute to the annual budget planning process.CANDIDATE PROFILEExperienceProven track record in business development, sales, or account management within the petroleum or logistics industry.Experience working in a customer-facing role that involves strategic relationship management.Demonstrated ability to achieve and exceed revenue and profitability targets.Skills and CompetenciesStrong interpersonal and communication skills, with the ability to build and maintain effective relationships.Strategic thinker with the ability to develop and execute sales plans.Results-oriented with excellent organizational and time-management skills.Proficient in analyzing market trends and competitive data.Skilled in negotiation and resolving customer concerns.Ability to work collaboratively with cross-functional teams.PROFESSIONAL QUALIFICATIONSBachelor’s degree in Business, Marketing, Logistics, or a related field (preferred).Advanced proficiency in CRM tools and Microsoft Office Suite.Valid driver’s license and willingness to travel as required.Familiarity with industry standards and regulations within the petroleum and logistics sectors.