Toronto, ON M7A 0A9 (Hybrid - 3 days per week in office).Hour - (1-2 years of experience).Hour - (3-5 years of experience).
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Location : Toronto, ON M7A 0A9 (Hybrid - 3 days per week in office)
Duration : 6 months
Contract Type : T4
2 openings - Sr. & Jr.
Pay Rate :
Jr. Process Analyst - CA$35.13 / Hour - (1-2 years of experience)
Sr. Process Analyst - CA$51.72 / Hour - (3-5 years of experience)
Role Responsibilities Include (but are not limited to) :
Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
Design business processes (To-be) and manage any subsequent changes to them.
Identify, document and analyze business rules that govern the implementation of business processes.
Test and execute processes to ensure that the right results are achieved
Examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.
Collate feedback on process performance. The collected data forms the basis of future process improvement projects
Monitor and measure the effectiveness of processes
Perform analysis to detect inefficiencies within the scope of a given workflow
Spreadsheet software and flow-charting tools, and various business process analysis tools
Must Haves :
3-5 years years process consulting (more business end)
Strong leadership skills - some experience in leadership (Ability to run workshops)
Ability to write procedures (must), analyze and understand process mapping as a method of visualizing an ongoing process
Ability to analyze information from customers, vendors, and key stakeholders
Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals
Nice To Have Skills :
Experience with VISIO - other mapping tools
Experience with MS Office Applications
Soft Skills :
Strong communication skills
Strong collaboration skills to partner with stakeholders and team members