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Remote Business analyst Jobs in Magog, QC

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Business analyst • magog qc

Last updated: 4 days ago
Client Relations Manager - Bilingual (French)

Client Relations Manager - Bilingual (French)

CMiCQC, CA
Remote
Full-time
Quick Apply
Support department, you will be the first point of contact to serve assigned clients’ technical support needs.You shall act as the liaison between the clients and the internal teams (programmers, m...Show moreLast updated: 4 days ago
Bilingual Partnerships Account Executive - Humi (French & English)

Bilingual Partnerships Account Executive - Humi (French & English)

Employment HeroQC, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
Quick Apply
Humi is the Canadian employment platform.We help Canadian businesses be better employers.Founded in 2016, Humi started as a simple cloud-based web app that stored employee data.Thanks to the suppor...Show moreLast updated: 12 days ago
  • Promoted
IBM i Programmer Analyst

IBM i Programmer Analyst

R2iRemote, QC, ca
Remote
Full-time +1
The Canadian IT company, certified Remarkable Employer, with employee well-being at the heart of our growth.We are renowned experts in cloud computing, IT datacentre infrastructure solutions and 24...Show moreLast updated: 6 days ago
Senior Analyst, Enterprise Analytics

Senior Analyst, Enterprise Analytics

ZendeskRemote, Quebec, Canada
CA$55.00–CA$59.29 hourly
Remote
Full-time
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back t...Show moreLast updated: 30+ days ago
Technical Production Analyst Support Analyst

Technical Production Analyst Support Analyst

FX INNOVATIONRemote, Quebec
CA$55.00–CA$60.00 hourly
Remote
Job Title : Technical Production Analyst Support Analyst.To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork.State-of-the-ar...Show moreLast updated: 30+ days ago
Field Sales Representative

Field Sales Representative

Techtronic IndustriesRemote Quebec
Remote
Full-time
Deliver excellent customer service while showcasing TTI’s products.Build strong relationships with customers and business partners. Conduct in-store training and demos for store staff and customers....Show moreLast updated: 30+ days ago
Senior Analog Circuit Design Engineer / Architect

Senior Analog Circuit Design Engineer / Architect

Ciena Canada, Inc.Bldg C, Terry Fox,Ottawa,Canada
CA$40.00–CA$60.00 hourly
Remote
Full-time
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
Remote Data Quality Analyst

Remote Data Quality Analyst

FocusGroupPanelSainte-Cecile-de-Milton, Quebec, Canada
CA$250.00 daily
Remote
Part-time
About the Data Entry Research Participant position.We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant...Show moreLast updated: 20 days ago
Business Development Executive

Business Development Executive

Iron MountainRemote, QC, CA
CA$65,000.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
Account Solution Architect

Account Solution Architect

Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited)Remote CA QC
CA$89,369.00–CA$120,911.00 yearly
Remote
Full-time
The Red Hat Sales organization is seeking an experienced Account Solution Architect (ASA) to orchestrate Red Hat’s overall technical approach for and with our customers across all phases of the cus...Show moreLast updated: 30+ days ago
Logistics Coordinator, Rail

Logistics Coordinator, Rail

Graymont LimitedQC, Remote, Canada
CA$55,683.00–CA$76,580.00 yearly
Remote
Canada - Remote - BC, AB, MB, NB, QC.North America and Asia Pacific and is also a strategic partner to Latin America’s largest lime and limestone producer, Calidra. Central to our philosophy is a lo...Show moreLast updated: 30+ days ago
Remote FX Trader Job in Salluit, QC | Part Time

Remote FX Trader Job in Salluit, QC | Part Time

Maverick FXSalluit, QC
CA$500,000.00 yearly
Remote
Part-time
Are you looking for a finance job? Top-ranked proprietary trading firm, Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of pro...Show moreLast updated: 30+ days ago
Bi-lingual Sales Development Representative

Bi-lingual Sales Development Representative

LexisNexis Canada Inc. CompanyHome Based, Canada QC
CA$55,000.00 yearly
Remote
Full-time
Description de poste : Responsable du développement des ventes, Québec.Chez LexisNexis, nous vous donnons la possibilité de faire partie de l’avenir, de mettre à profit votre fibre avant-gardiste, ...Show moreLast updated: 30+ days ago
Gaming Tools Engineer (Unity)

Gaming Tools Engineer (Unity)

Big Fish GamesRemote, Quebec
CA$500.00 weekly
Remote
Full-time
Big Fish Games is the home of some of the biggest hit mobile casual games including EverMerge, Gummy Drop!, Cooking Craze, Fairway Solitaire, and many more. We are curious and constantly seek improv...Show moreLast updated: 30+ days ago
Oncology Key Account Manager

Oncology Key Account Manager

TakedaCAN, Remote
CA$90,000.00 yearly
Remote
Full-time
You will lead a cross functional team to deliver and shape your territory account plan.You will grow the revenue and market share of the brand, meeting your sales targets and utilising all resource...Show moreLast updated: 30+ days ago
Build & Release Engineer

Build & Release Engineer

Produit Folie Canada Inc.Remote, Quebec
CA$500.00 weekly
Remote
Full-time
Big Fish Games is the home of some of the biggest hit mobile casual games including EverMerge, Gummy Drop!, Cooking Craze, Fairway Solitaire, and many more. We are curious and constantly seek improv...Show moreLast updated: 30+ days ago
Manager, Regulatory Affairs

Manager, Regulatory Affairs

Innomar StrategiesRemote, Quebec
CA$151,600.00–CA$281,500.00 yearly
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
Consultant commercial de territoire / Territory Sales Consultant - Région de Montréal

Consultant commercial de territoire / Territory Sales Consultant - Région de Montréal

Allegion Canada Inc.Remote, Quebec
CA$950.00 weekly
Remote
Full-time
Creating Peace of Mind by Pioneering Safety and Security.Consultant commercial de territoire / Territory Sales Consultant – Quebec. Consultant commercial de territoire.En tant que conseiller du terri...Show moreLast updated: 30+ days ago
Administrative Assistant - Retail Operations

Administrative Assistant - Retail Operations

Home Hardware StoresRemote, Quebec, Canada
CA$36.92 hourly
Remote
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. Empower Our Retail Operations with Your Expertise!.As an Administrat...Show moreLast updated: 30+ days ago
Customer IP Solution Architect

Customer IP Solution Architect

Ciena Communications, Inc.Bldg C, Terry Fox,Ottawa,Canada
CA$108,400.00–CA$173,200.00 yearly
Remote
Full-time
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
Client Relations Manager - Bilingual (French)

Client Relations Manager - Bilingual (French)

CMiCQC, CA
4 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Overview :

As a CMiC " Client Relations Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.

Key Responsibilities :

  • Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
  • Coordinate and participate on regular scheduled conference calls with clients. This includes :
  • Providing updates on outstanding issues.
  • Identify and prioritize key issues.
  • Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
  • Coordinate support team efforts when ranking client priorities.
  • Regularly review client comments on ticket / issue notes.
  • Participate in weekly meetings with Product Leads to review client issues and priorities.
  • Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
  • Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
  • Build and maintain strong and long-lasting business relationships.

Requirements

  • French Language certification is required
  • Preference given to those residing in Quebec
  • College / University Degree – preferably in Business, Commerce, Computer Science.
  • Knowledge of case ticketing system.
  • Ability to troubleshoot and resolve conflicts.
  • Solid ability to facilitate written and verbal communication between team members, Product Groups and clients.
  • Exceptional analytical and problem-solving skills.
  • Ability to grasp new concepts and learn quickly.
  • Extremely detail oriented with the ability to manage and prioritize workflow.
  • Good organizational and time management skills.
  • Proactive with the ability to meet tight deadlines and operate in a high-paced environment.
  • Team-player, strong work ethic and a positive attitude.
  • Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset.
  • Professional Services and / or Information Technology is preferred
  • NOTE : Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.

    Benefits

  • Competitive benefits Package (including Health & Dental benefits)
  • Paid vacation and personal days
  • Townhall meetings where all employees are encouraged to participate in open discussions
  • Outdoor lunch space, including picnic tables
  • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more)
  • Health and Wellness focus including virtual yoga classes and wellness webinars
  • RRSP Matching Program after 2 years of employment
  • Experience in a rapidly growing, socially responsible corporation
  • CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and / or assessment process. If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.