Bar Jobs in Ottawa, ON

Job Description

Job Description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

The Host / Hostess ensures every guest is greeted in a prompt, courteous and friendly manner, and thanks guests as they are leaving the restaurant.

Essential Job Functions include :

• Manage reservation system to retain guest preferences, pre-assigning seating when necessary
• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
• Escort guests to the tables and assist in seating at tables, present menus and extend pleasantries
• Offer a cordial farewell to every guest, thanking them for dining and invite them back
• Communicates constantly with management and service staff to ensure efficient operations
• Maintain positive relations with guests at all times
• Maintain complete knowledge of scheduled daily activities, in-house groups, daily house count, table / seat / station numbers, proper table set ups, room capacity, hours of operation, price range and dress code
• Answer restaurant telephone courteously and efficiently
• Speak to guests’ and co-workers using clear, appropriate and professional language
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching / listening to guest preferences and acting on them whenever possible.
• Engage guests in conversation regarding their stay, property services, and area attractions / offerings
• Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
• Maintain cleanliness of work areas throughout the shift
• Notify management of maintenance repair issues
• Performs all other job-related duties as request.
• Lives the Brand

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

SKILLS

PHYSICAL DEMANDS

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Physical Demands :

Working Conditions :

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.